Valued. Recognised. Rewarded. A role you can feel good aboutDrive business success and your career, as a Upstream Supervisor at Manchester M17 1NX We are looking for a dedicated Upstream Supervisor to join our team. As a key member of our workforce, you'll bring your experience and skills to deliver high-quality service, contribute to safety standards, and work effectively both independently and as part of a team. Join a team that values you for being you.What you'll do:Provide upstream line production support and act as the first point of contact for line issues.Supervise and support operatives, ensuring compliance with H&S and process requirements.Manage operative resources during breaks to minimize client involvement.Foster a positive working relationship with client team leaders and report line defects.Identify potential safety and maintenance issues, ensuring proper communication and training.What you bring:Proven Experience in High-Quality Service: You'll apply your job training and expertise to provide excellent service to customers, ensuring clear and effective communication with clients and team members.Commitment to Safety: You bring a strong understanding of health and safety regulations, including the proper use of PPE, and ensure your working environment remains safe and hazard-free at all times.Professional Appearance: You will maintain high personal hygiene and appearance standards, adhering to uniform dress codes to represent the company's professionalism.Continuous Learning and Training: You are committed to personal and professional growth, attending necessary training programs such as Health & Safety and Manual Handling to stay up-to-date with industry standards.Time Management and Teamwork: Your ability to manage time effectively while working both independently and as part of a team ensures that high standards are consistently achieved.What we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing supportAn Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavementAccess to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family)Easily accessible learning and development routes, offering opportunities to grow and succeed throughout your career with SodexoSave for your future by becoming a member of the Mercer Aspire Pension PlanBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitReady to be part of something greater?Join a team that values you for being you.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applicationsPackage DescriptionUpstream Supervisor Rotating shift pattern 5-day:Week 1 Mon, Tue, Wed ( nights)Week 2 Mon, Tue ( Day ) Thur, Fri ( night)Week 3 Wed, Thur, Fri ( day )43 hours per week£ 13.29 Day /£ 13.89-night per hour Sodexo benefitsFree parking onsiteOpportunity for overtime, Weekend enhancements About The CompanyAbout SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.