As the Warehouse Supervisor, your role encompasses oversight and optimisation of every aspect of warehouse operations. You will ensure the efficient flow of operations, accuracy in processing and stock management, and adherence to health and safety protocols. Your responsibility revolves around providing dynamic leadership to your team, instilling a culture of excellence and motivation to uphold impeccable standards that consistently exceed customer expectations. You will be instrumental in orchestrating operational efficiency and service excellence. Key responsibilities of role People: Lead, coach, and mentor warehouse staff to achieve high standards and quality output. Handle holiday and absence management for direct reports efficiently. Foster a culture of continuous improvement among teams, implementing innovative ideas for enhanced performance. Monitor and analyse team performance, identifying areas for improvement, and implementing corrective actions. Conduct regular meetings with your team for clear standards to be established and maintained. Review team performance and deploy teams effectively against targets to ensure optimal resource allocation. Manage headcount for peak periods, ensuring correct staffing levels to meet operational demands and maintain productivity Warehouse Operations: Manage all warehouse operations on shift effectively, ensuring efficiency and productivity. Responsible for overseeing vehicle loading and unloading activities, with a strong focus on prioritising safety, maximizing efficiency, and driving continuous process improvement. Responsible for order picking and preparation for dispatch, ensuring accuracy and timeliness. Plan and coordinate day-to-day warehouse operations to ensuring smooth functioning. Implement continuous improvement ideas with your team. Service Liaise with internal departments to ensure all queries/customer inquiries are resolved within service levels. Ensure service standards are maintained, work processes are followed, and are continually monitored for improvement. Health and Safety: Adhere to Company Health and Safety policies and procedures. Maintain a safe working environment, including participating in the Health and Safety Forum actioning agenda items as required. Ensure compliance with all relevant laws, regulations, and industry standards pertaining to warehouse operations. Identify and mitigate potential risks and hazards within the warehouse environment, implementing appropriate measures to safeguard the warehouse team, property, and stock. About you Proven track record of effectively leading and inspiring teams to achieve organisational goals. Exceptional communication skills, both written and verbal, facilitating effective interaction with internal stakeholders and external partners. Demonstrated expertise in problem-solving and decision-making to ensure operational effectiveness and drive continuous improvement initiatives. Meticulous attention to detail to uphold precise control over inventory management and order processing. Proficiency in leveraging advanced warehouse management systems (WMS) to optimize stock control and enhance overall management efficiency. Extensive experience in supervisory/managerial roles within warehouse operations, demonstrating leadership and strategic vision. Advanced computer literacy, with adeptness in utilizing relevant software applications to streamline processes and enhance productivity. Vehicle route planning experience desirable but not essential. What can you expect Hours of work are 2pm - 10:30pm 25 days holiday excluding public holidays increasing after 2 years service Personal bonus of up to 5% of salary, based on performance against key objectives Company bonus of up to 15% of salary Company pension scheme matching up to 5% of contributions 18 weeks enhanced maternity leave and 4 weeks paternity leave. Cycle to work scheme & Season ticket loan Employee Assistance Programme Travel insurance Employee wine discount Retail, wellbeing, technology, and travel discounts Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine). We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development. Liberty Wines celebrates diversity, and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves. REF-218 413