Brainkind is a leading UK charitythat works alongside people with an acquired brain injury, to help them live as independently as possible. Our teams across the UK support people to move forward with their lives. Its a special feeling to share their individual journeys and play a part in the progress they make. Our employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
The Role
We will train you to provide personalised support to our adult residents. You will follow individual support plans to meet the needs and aspirations of each person. The focus is developing independent living skills: personal hygiene, meal preparation, exercise, leisure activities, socialising the daily routine of regular life. Our full Multi-Disciplinary Team are on hand Monday to Friday and will support you in your new role.
Youll get huge job satisfaction from seeing the people you are supporting do more for themselves and live the life they want to live. If youre interested in building a career, were here to support you all the way on your own journey.
Main duties of the job
The Role:
As Assistant Manager, you will be a flexible member of the management team ensuring effective coordination of the service. You will assist in the management of a multidisciplinary workforce ensuring the Brainkind's policies, procedures and values are adhered to with due consideration to the regulations and outcomes surrounding registered services. Ensuring the care and support offered to service users is also a huge part of the role. We are looking for someone who has extensive knowledge of developing care plans, risk assessments and a robust knowledge of CQC. You must be resilient and able to work in a fast-paced environment and remain agile with regularly changing priorities.
Your responsibilities will include:
* To ensure the care and support offered to each person is of the highest quality, meeting individual needs sensitively and striving to enable service users to maximise their potential.
* Demonstrate professional leadership and provide hands on management support and guidance, managing staff activities and influencing their practises and attitude.
* Ensure all staff receives required supervision and personal development reviews, to promote their learning, as per Brainkind's policies.
* Identify the training needs of the staff and contribute to the Service Training Plan, including the organisation of appropriate inductions, emphasising the aims, value base and high-performance standards expected. This also may include carrying out staff training.
About us
Brainkind is a charity that aims to improve the lives of peoplewith brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal goals.Our employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. Its a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Job responsibilities
MAIN TASKS AND RESPONSIBILITIES
Demonstrate professional leadership and provide hands on managementsupport and guidance, managing staff activities and influencing theirpractises and attitude.
Assume line management responsibility for a group of staff which mayinclude Team Leaders, as directed by the line manager in accordance withBrainkinds policies and procedures.
Assist and support the Service / Area Manager in setting and monitoring ofbudgets, capital and revenue for each area within location.
Ensure the effective management of Brainkinds resources within location,including staff expenditure.
Support the organisation with affective staff rotas ensuring staff meet theircontractual requirements and personal objectives.
Be prepared to meet regularly with local authority representatives, staff,clinicians, family and other stakeholders to ensure a multidisciplinary teamapproach to service provision. This may require working unsociable hoursincluding evenings and weekends on occasion or where required.
Participate in the on call rota2
Support Service / Area Manager in selection and recruitment of staff inaccordance with Brainkind Policies and Procedure, paying particularattention to desired attitudes and values of potential team members.
Ensure all staff receives required supervision and personal developmentreviews, to promote their learning, as per Brainkind policies.
Identify the training needs of the staff and contribute to the Service TrainingPlan, including the organisation of appropriate inductions, emphasising theaims, value base and high performance standards expected. This also mayinclude carrying out staff training.
To ensure all People We Support have received and been involved in theirassessment, support plans, person centred plans and ongoing reviews.
Oversee monitoring and accounting of People We Support finances whereappropriate.
Ensure effective health, welfare and safeguard needs of all individuals aremet in line with legislation.
Establish and monitor medication systems as delegated and or appropriate.
Prepare or contribute to Service User review process, ensuring reviewreports are of a professional standard and collated in a timely manner.Chair review meetings as required and facilitate Service User involvement.
Ensure People We Support, through staff, are supported to pursueeducational and vocational goals to contribute to their life-long learning,their independence and to achieve their aspirations.
Ensure the outcomes within the Essential Standards of Quality and Safetyare met thus establishing compliance to Health and Social Care Act 2008and Care Quality Commission Regulations 2009.
Manage and participate in regular Quality Assurance, Health & Safety andHuman Resources audits.
Support the staff team with regards to Clinical Governance, participate inmeetings and ensure all actions are completed within specified time-frames.
Ensure all reporting processes; both internal and external are adhered to.
Ensure correct risk assessments are carried out, updated and reviewed asrequired for all aspects of service delivery within all designated locations.
Oversee and ensure correct moving and handling, food hygiene andnutrition as required for all aspects of service delivery.
Support in the management, monitoring and maintaining of financeprocedures, payroll documentation, agency invoicing/timesheet approval.
Annual leave and sickness monitoring of staff within the service, as perBrainkind policies and procedures.
When needed, having disciplinary and investigation responsibilities such asinvestigating cases, compiling reports and panelling meetings.
Where necessary, responsible for reporting safeguarding incidents andcompleting all associated paperwork both internally and externally.
Ensure the overseeing of environments, vehicles and equipment within thelocation are fit for purpose and maintained to an acceptable and safestandard and planned maintenance schedule are in place. This may includedelegation of responsibility where necessary.
Continuously monitor service user need and ensure a multi-disciplinaryapproach to meeting those needs.
Support Service /Area Manager in all aspects of development andmanagement of identified new service opportunities.
Facilitate effective teamwork within the service and maintain open dialogueswith internal team members and external stakeholders to provide a highquality service at all times.
Work closely with the Service / Area Manager and Team Leaders to ensurethe delivery of a person centred service and deputise/cover in their absenceso that systems and structures of the service are maintained. This mayinclude carrying out weekly bed reports to support, or in the absence of, theService / Area Manager.
Work closely with the Service / Area Manager to coordinate efficientoperation of the service, delegating responsibilities where appropriate andnecessary.
Represent the specified location and Brainkind at meetings, internally andexternally as required.
Facilitate and participate in marketing activities as required and as directed.
Carry out any other duties within the general scope of the post as directedby the Service / Area Manager.
Person Specification
Qualifications
* QCF (NVQ) level 3 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health (a commitment to work towards may be considered).
* Good IT skills using Microsoft Office, in particular Word, Excel and Outlook.
* Knowledge and understanding of what constitutes a high quality specific service and experience.
* Knowledge of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures.
* In depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
* Knowledge of identifying and implementing staff training needs including knowledge of regulatory requirements for staff training in a social care environment.
* Experience in the management and guidance of junior staff via formal supervisions and appraisals to maintain and improve quality and morale.
* Ability to prioritise the workload to meet specified deadlines.
* Able to demonstrate the use of initiative, problem solving skills and an ability to be flexible in approach.
* Able to demonstrate positive approach to dealing with problems and complaints,
* Ability to be flexible and to work unsociable hours when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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