Job Description
Leisure Duty Manager - Welling
29, per annum + benefits
Are you a dynamic, customer-focused leader with a passion for the leisure industry? Step into an exciting new role where every day brings fresh challenges and the chance to make a real impact!
This hands-on role is perfect for a proactive leader with experience in leisure management who is ready to enhance customer care, health and safety, and programme development.
Key Objectives:
1. Health & Safety and Customer Care : Ensure the highest standards in safety protocols and customer service across the Centre.
2. Innovative Programming : Develop and promote engaging programmes to boost usage and profitability.
3. Shift Management : Lead by example during shifts, overseeing daily operations to deliver a clean, safe, and exciting experience.
Primary Responsibilities:
4. Maintain the Centre’s high-quality standards and cleanliness, ensuring exciting programmes are consistently delivered.
5. Operate as a part of the management team, assuming shift responsibility and assisting in poolside activities when needed.
6. Uphold Health and Safety standards, ready to deputise for the Contract/Centre Manager as required.
7. Facilitate staff training, maintain quality assurance systems, and oversee financial procedures to align with contract objectives.
8. Manage the provision and quality of teaching and coaching services, recruiting qualified coaches and maintaining a coach register.
9. Generate and review performance metrics to enhance programming and participation.
10. Support marketing initiatives, promote events, and manage staff resources to ensure optimal Centre functionality.
11. Act as a keyholder for the Centre, responsible for opening, closing, and emergency call-outs.
Qualifications and Skills:
The ideal candidate should have:
12. A qualification in Leisure Management, Sports Development, or a related field (preferred).
13. Experience in the leisure industry, preferably within a small-to-medium-sized operation.
14. NPLQ (National Pool Lifeguard Qualification) and Pool Plant Operators certification (desirable) or willing to undertake
Please note this role involves working evenings and weekends.
This role is a fantastic opportunity to bring your skills and energy to a thriving leisure environment. Take on a leadership role where every day brings new challenges and the chance to make a meaningful impact! Interested? Apply today!