Summary
TES is seeking an HR Apprentice to join our dynamic People and Culture team, where you’ll play a key role in supporting our workforce while learning valuable skills. You will assist in a range of activities, including recruitment, employee relations, and HR administration, while developing knowledge of HR policies, procedures and best practices.
Annual wage
£16,000 a year
Training course
HR support (level 3)
Hours
Monday to Friday, 8:00am to 4:30pm, with one of these days for study/attendance at college. One hour lunch break.
37 hours 30 minutes a week
Possible start date
Monday 3 February
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As an HR Apprentice, you will support the People and Culture team in delivering high quality HR services across the organisation. This role offers the opportunity to gain valuable on-the-job experience while working towards achieving the Level 3 HR Support Apprenticeship qualification.
HR Administration:
* Maintain accurate and up-to-date employee records using HR systems.
* Prepare and issue HR documents, such as contracts, offer letters, and onboarding packs.
* Support the team in organising employee files in compliance with GDPR.
Recruitment and Onboarding:
* Assist with job postings on relevant platforms and manage candidate applications.
* Schedule interviews and liaise with candidates and hiring managers.
* Support the onboarding process, including induction system enrolment and ensuring all new joiner processes are completed.
Payroll and Benefits Administration:
* Provide accurate data to support payroll processing.
* Assist in the administration of employee benefits and respond to related queries.
Employee Relations Support:
* Respond to routine HR queries from employees and managers.
* Support the HR team in coordinating meetings, such as disciplinary or grievance hearings, and taking minutes where required.
HR Projects and Compliance:
* Assist with HR initiatives and projects, such as engagement surveys, wellbeing programmes, or policy reviews.
* Ensure compliance with employment legislation and company policies.
Continuous Improvement:
* Contribute to the improvement of HR processes and suggest ideas for enhancing efficiency.
* Actively participate in team meetings and share insights or learnings from the apprenticeship programme.
Where you’ll work
Tes House Heath Business Park Grange Way
Colchester
CO2 8GU
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
COLCHESTER INSTITUTE
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
* The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard and the CIPD Level 3 Foundation Certificate in People Practice.
* Monthly classroom attendance at Colchester Institute - Colchester Campus.
Requirements
Essential qualifications
GCSE in:
* maths and English (grade 9-4/A*-C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
Other requirements
There is the opportunity to travel to other offices but not a specific requirement of the role. There is a requirement to be able to get into the Colchester office three days per week.