Triage Advanced Mental Health Practitioner
INTERNAL ONLY - This vacancy is open to Berkshire Healthcare NHS Employees ONLY.
The post is based within our main hub in Slough.
As an advanced mental health professional, you will be directly supporting the triage team to make informed decisions regarding patient care for all new referrals into the team.
The ideal candidate will have experience in an acute health care setting at Band 6 and be motivated to work in a high demand and clinically exciting service. They should value the opportunities that mental health professionals have in assisting people through difficult times and be passionate about helping individuals with SMI on their recovery journeys following relapses.
The team is very supportive, consisting of many experienced practitioners from different clinical backgrounds.
Main duties of the job
The post holder will triage calls and NHS 111 referrals from professionals, patients, and their carers into the CRHTT. Responsibilities include signposting to appropriate services, opening cases to CRHTT, and allocating workload as deemed appropriate. The post holder will direct and support the assessment of new patients to the service, including risk assessment and the formulation and delivery of care plans.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust rated 'outstanding' by the CQC. We are committed to providing the best possible care to people across Berkshire and offer an inclusive and compassionate environment where our people share a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
* Flexible working options to support work-life balance
* 27 days' annual leave rising with service + opportunity to buy and sell
* Excellent learning and career development opportunities
* 'Cycle to Work' and car leasing scheme including electric vehicles
* Access to a range of wellbeing tools and services
* Discounts at hundreds of popular retailers and restaurants
* Staff networks for race, diversity, disabilities, the environment, and armed forces community to support equality
* Generous maternity, paternity, adoption, and special leave
* Free parking across Trust sites
Job responsibilities
The must-haves for you to be considered for this role:
* Experience of working in the urgent care pathway
* Compassionate and caring
* Team-oriented
For further information about the role, please see the attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and address this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Jackie Glenister on 07995013928 or email: jackie.glenister@berkshire.nhs.uk who will be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
* Registered Mental Nurse, Occupational Therapist, Allied Health Professional, or Social Worker, licensed to assess, plan, implement, and evaluate care for patients with mental health problems.
Previous Experience
* Experience of clinically supervising junior and unqualified staff and mentoring students
* Substantial experience of managing a busy caseload or service users with a range of mental health conditions
* Experience of working effectively in a multi-disciplinary team and multi-agency environment
* Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, and the Mental Health Act
Knowledge, Skills & Abilities
* Excellent knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, and the Mental Health Act
* Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs
* Specialist knowledge acquired through training in a specialized discipline
* Effective interpersonal, influencing, communication, observation, and reporting skills
* Strong organizational skills and the ability to analyze situations and make informed decisions
* Able to empathize, be supportive, and sensitive to the needs of others while coping with distressing circumstances
* Ability to work under pressure and apply practical problem-solving skills in everyday situations
* Competent IT skills and the ability to navigate various systems and software packages (such as Outlook, databases, MS Office, and the internet)
* Able to work flexibly on a shift pattern as required and travel independently between locations to fulfill the requirements of the position
Additional Requirements
* Ability to travel to multiple sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£48,270 to £54,931 a year per annum (including HCAS)
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