Centre Supervisor (Sport - Strength & Conditioning)
We are looking for an enthusiastic, positive and reliable individual who will be responsible to the Sport & Fitness Manager and will assist the management and operation of a University Sports facility. The successful candidate will also develop and deliver Strength and Conditioning programmes for teams and individual performance athletes and complete a range of routine tasks to meet operational and customer service requirements.
This will be an open-ended, full-time position of 35 hours per week. Precise hours to be determined by the Line Manager, to ensure the needs of the service are met, based on 5 out of 7 days including evenings and weekends to meet the operational needs of the business.
Starting Salary: £27,344 per annum (Grade 4), with annual increment points up to £30,505 per annum.
Package includes: 32 days holiday per year plus 8 bank holidays pro rata for hours worked, as well as access to a range of staff discounts and training.
Main Duties:
* To assist the Sport & Fitness Manager in the day-to-day running of the facility to include the opening, closing and the security of the facility; the supervision, scheduling and motivation of staff; handling customer enquiries; delivering and monitoring of facility bookings; set up and storage of equipment; following financial procedures; service promotion; service development and sport and fitness instruction.
* To develop, deliver and monitor effective strength and conditioning support that meets the needs of individual athletes and University Sport clubs.
* To coordinate the delivery of the strength and conditioning programmes and ensure they are established and run effectively.
* To assist the Sport & Fitness Manager with the performance management, recruitment, training and development of the team.
* To ensure that users and visitors participate safely at all times and adhere to the service rules / regulations in place.
* To liaise with other University staff and University contractors regarding projects, events and any other issues.
* To ensure that service procedures and health & safety standards are adhered to.
* To organise and deliver sport-related projects and activities providing qualified instruction where practicable and appropriate.
* To undertake and oversee financial procedures operated by the facility.
* To assist the Sport & Fitness Manager with service-related administrative duties.
* To assist the Sport & Fitness Manager with service-related marketing and promotion activities.
* To operate and supervise the use of the service’s computerised leisure management system.
* To deal with a range of enquiries from internal and external customers in a professional manner.
* To collaborate with others to make recommendations for developments of established processes and procedures.
* To establish working relationships with key contacts to help improve service levels.
* To contribute to the success of the team, leading others through example.
* To attend and actively participate in all basic training as identified in the Training Matrix.
* To take reasonable care for the health and safety of yourself and others in accordance with the Health and Safety at Work Act 1974.
Essential Criteria:
* Qualified to NVQ 4, HND level or above, in sport, leisure and/or recreation management.
* Qualified to instruct sport, fitness related and Strength and Conditioning activities.
* Ability to communicate effectively and professionally with a wide range of people.
* Ability to work as an effective team member.
* Ability to use initiative in solving problems.
* Proven ability to work unsupervised to deadlines.
* Proficient in using common office IT packages (e.g. MS Office).
* Proven ability to lead and instruct group activities.
* Proven experience of working within a customer-focused environment.
* Proven experience of dealing with financial issues.
Desirable Criteria:
* Proven experience of complying with Health & Safety practices.
* A working knowledge of Gladstone MRM, or a similar computerised leisure management system.
* Experience of coordinating sports projects, competitions, programmes or events.
* First Aid at Work Certificate or willingness to attain one when appointed.
* Fluency in Welsh, written and oral or willingness to learn.
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