We are seeking an experienced Customer Account Agent to join our Home Ownership team at Clarion Housing. The successful candidate will be based in Norwich or London and will work 36 hours per week.
The salary for this position is £30,021 - £34,770 per annum (Norwich) or £33,018 - £38,325 per annum (London). We offer a competitive benefits package, including a generous holiday allowance and access to training and development opportunities.
As a Customer Account Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Key responsibilities include:
* Providing exceptional customer service and support
* Resolving customer complaints and issues in a timely and professional manner
* Maintaining accurate records and updating customer information as necessary
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.