Description Sainsbury's is embarking on an exciting journey of technological investment and innovation. With significant funding, we are enhancing our capabilities to lead in data, analytics, and personalisation. Our focus is on delivering high-quality data solutions that empower our customers and end users to make informed decisions and to achieve our business objectives. We are proud to boast one of the most compelling data sets in the country, leveraging insights to build scalable, high-performing products that enhance customer experiences. In our inclusive and agile environment, you will have the opportunity to be curious, experiment, and tackle real-world challenges with your colleagues, witnessing the impact of your work on hundreds of colleagues and millions of customers across the UK. More about the role An exciting Group Product Manager opportunity to lead a team of Product Managers, with overall accountability for a suite of Customer Interaction data products. These products are pivotal to our customer understanding and personalisation capabilities, and therefore customer experiences across our channels. As well as leading and supporting your Product team, you'll lead a data engineering team, in partnership with an Engineering Manager, to drive our Customer Satisfaction survey and reporting roadmap and development. You’ll be accountable for ensuring all activity is prioritised in line with business strategy, agreed goals and metrics for our core Customer Interaction data products, which improve our customer understanding, enhance our customer experience, increase the effectiveness of our Marketing campaigns and enable data monetisation. You will provide leadership and line management for a team of Product Managers responsible for several of our Customer Interaction Data Products, and you will lead a Data Engineering team, in partnership with an Engineering Manager, to drive our Customer Satisfaction survey and reporting roadmap and development. You’ll work in close collaboration with a variety of engineering teams and Product Managers, architects, analysts, data scientists, senior stakeholders and more, arbitrating conflicting priorities and influencing across teams while fostering a community spirit within Sainsbury's and spearheading the collective coaching effort within product and the wider business. You’ll support the communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues. More about you You’re a leader. You demonstrate strong leadership and interpersonal skills that enable you to understand various perspectives, able to drive cross-functional groups towards successful implementation of a range of customer data products that align with our business goals. You’re a people person. You’ll build, lead, coach and motivate a team of Product / Senior Product Managers delivering a group of related products in partnership with multiple engineering squads; support them with definition of their product goals and ruthlessly prioritise to deliver on our commitments, guiding their focus as they build a vision and actionable backlog with associated benefit/investment cases. You’re a Product person. You’re dedicated to value balancing the customer and the tech; you have an enthusiasm for delivering change through people and technology and you know how to prioritise and deliver on outcomes. You understand agile delivery and engineering practices, with experience working with engineering teams. You want to get stuck into our product community driving it forward and continuously, focusing on growing those around you, whilst continuously developing yourself. You’re a great communicator. You can land messages clearly with stakeholders at all levels, generating energy and driving consensus even when we’re having to make tough decisions and can articulate a compelling vision and goals for a group of products. You’re a data person. You understand how it can be used to influence decisions, and even better if you’ve worked with it before managing data capabilities, AI or ML products and platforms. You are technically curious; you keep your finger on the pulse of what’s going on in the industry and are aware of key trends influencing sustainability and your team’s group of products. You’re proactive and pragmatic. You are a self-starter, able to push ahead and bring teams with you, holding people to account and building productive relationships internally and externally. You have the judgement to make sometimes difficult and complex decisions at pace and are comfortable dealing with ambiguous situations and helping drive toward clarity. LI-KF1 Responsibilities We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Qualifications We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).