Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This is an exciting opportunity for a skilled Data Analyst to be part of a small team that plays a significant role in using data analysis to identify emerging themes and key trends across a breadth of topics in the Billing domain. Utilizing Google Cloud Platform (GCP), data analysis and visualization, you will play a pivotal role in shaping how the Billing community connect with and consume this data. What you’ll do: Support infrastructure delivery and maintenance for creating data products and enabling rapid analysis to aid tactical and strategic decision-making. Present findings and recommendations to senior leadership through written reports, presentations, and data visualizations. Collaborate closely with stakeholders to facilitate easy access to information relevant to their interests. Support project teams in the delivery of measures that clearly show if a change has had a positive or adverse impact. Work with the broader department to pro-actively identify and support opportunities to improve and modernise internal reporting processes. Actively support team development activities and initiatives that drive improvements across the Billing domain. What you’ll bring: Experience in data analysis, with a proven track record of success in driving business results. Proficiency in SQL and experience working with large and complex datasets. Strong problem-solving skills, with the ability to work independently and manage multiple priorities in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to influence decision-making at all levels of the organization. Experience with data visualization tools such as Tableau, Looker Studio, Power BI, or similar. Team overview: Sky Operational Change Our operational teams are passionate about building the foundations on which our brilliant teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same. The rewards: There's one thing people can't stop talking about when it comes to LifeAtSky : the perks. Here’s a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.