Joining Arup Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is a multi–disciplinary firm of designers, planners, engineers, consultants and technical specialists, working across every aspect of today’s built environment. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it The Opportunity As an Accounts Clerk you will work within a team of 11, and tasked reviewing and approving invoices and credit notes to customers on Arup’s Fee Portal. Accurately, considering any relevant tax (VAT) implications. Managing the collection of monies owed to Arup in a timely manner, adhering to Arup’s credit control policy. Ensuring the appropriate escalation process is followed to allow the effective management of overdue debts. Along with global cash allocation duties. The business model is focussed on service delivery and right first-time principles with adherence to new processes, effective compliance, service level management and a customer service driven approach. You will contact Arup’s clients via telephone, email and letter with reference to collecting outstanding payments and monitor customer accounts and liaise with the business highlighting concerns over non-payments or delayed payments. You will be responsible for Investigating and resolving customer queries, allocating cash received on Arup’s accounting systems and conduct CRM credit checks and client data validation. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. This is an 8 Months Fixed term contract. Is this role right for you? We are looking for people who: Experience of working in Accounts receivable. The ability to prioritise work and manage time effectively to meet deadlines. Transactional processing experience (data entry) good level of speed and accuracy and attention to detail. Tenacious attitude to debt collecting and resolving payment problems. Knowledge of JDE would be beneficial as would experience working within a shared service centre. Not ready to apply just yet, or have a few questions? Contact Thalia Rodriguez at thalia.rodriguezarup.com, Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What we offer you At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup. We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Simone Haigh at Simone.HaighArup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit https://www.arup.com/careers/recruitment-process/ Stay safe online – Arup will never ask for your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. Closing Date: 26/11/24