WHO ARE WE? Searchlight Cyber provides organisations x with relevant and actionable dark web threat intelligence, to help them identify and prevent criminal activity. Founded in 2017 with a mission to stop criminals acting with impunity on the dark web, we have been involved in some of the world’s largest dark web investigations and have the most comprehensive dataset based on proprietary techniques and ground-breaking academic research. Today we help government and law enforcement, enterprises, and managed security services providers around the world to illuminate deep and dark web threats and prevent attacks. ABOUT THE POSITION Our Managers serve as key people leaders here at Searchlight. In our Engineering teams they serve as the translators, organisers and motivators - bridging the gap between technical and commercial, enabling our staff to create the best possible tools to fight crime on the dark web. As a QA Manager, you’ll function as the Team Lead for our QA team, looking after a team of talented QA Engineers, ensuring their work meets agreed goals around timescales and quality, but also their welfare. Ensuring they are motivated, supported and progressing in their career with us in whatever direction they choose. You’ll own the QA process here at Searchlight, responsible for overseeing all testing activities within the business. You’ll work closely with our Product and Development teams to ensure that all testing for each sprint is completed on time, but you’ll also function strategically - looking for ways to improve processes and better ways of doing things. You’ll also get involved in the QA process and lead the team by example - contributing to QA goals and delivering automated tests to meet the needs of product development. Please note, candidates should be based in the UK, and able to live and work without restriction. WHAT WILL I DO? Lead and line manage a team of QA Engineers, overseeing all QA activities and developing, implementing and managing processes to ensure products meet required specifications Working closely with our Product team, you’ll own projects from a strategic level - from the planning stages and scoping through to overseeing testing and eventual delivery. Ensuring that performance, security and scalability is an integral component of all test strategies and project plans Identify and set appropriate quality standards and parameters for products, communications standards to relevant teams and stakeholders Work with our Head of Software Engineering to create a technical roadmap which ensures proper test coverage In conjunction with our Head of Infrastructure and Security, you’ll ensure our QA Engineers have access to the relevant infrastructure to complete their duties. Also monitoring for adherence to company security policy Participate in manual product testing, develop automated testing and develop further tooling as required Support the team to identify and analyse issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommending and facilitating solutions to these issues Work with the Talent Manager to recruit a team of world class engineers, scaling the team to meet demand and budget. Work with peers to foster a strong engineering culture which values continuous learning, collaboration and innovation. Determine your team’s need for training and talent development Reviews client, customer, and user feedback WHAT ARE WE LOOKING FOR? Proven experience leading a QA function from a technical and pastoral perspective, ideally from a SaaS company or similar agile organisation In depth knowledge of enterprise development processes, and how an effective QA function works to support this Experience testing web applications (we use Python, PHP, Laravel and Vue) using JavaScript or TypeScript based tools including Cypress, Playwright, Selenium and simialr Knowledge of Agile and commercial development processes Experience of developing and creating automated testing procedures and CI/CD, as well as manual testing Someone who takes a security-first approach, with understanding of common challenges around security, performance and scalability and how to test for these No certifications are required for this role, however a certification such as ISTQB or similar would be beneficial WHAT’S IN IT FOR ME Job satisfaction; working for a company that is genuinely making people's lives better and helping to reduce the impact of internet based crime. You will have the opportunity to grow your career with the company in a very exciting industry. On top of a generous salary in line with your experience, you’ll receive a great benefits package, a learning and development plan to help ensure your career always moves in the right direction and enter into a company wide bonus scheme. We’re a committed team of professionals all from diverse backgrounds - software, data, security, sales and more. We all come together with a real passion for technology and a drive to make a difference - we’re committed to protecting society from threats and actors who use and abuse the dark web. You’ll be challenged with interesting projects that will help you think outside the box and have plenty of opportunities to learn and practise new skills. You’ll be a key member of the team, directly contributing to our customer and supplier relationships and helping business goals. We believe in training & development, having fun and a great work life balance. Your benefits package will include: 25 days holiday plus bank holidays Entry into company pension scheme Private healthcare from Axa, including dental and vision coverage You’ll receive a Perkbox membership, offering a range of high street discounts and other rewards We offer both TechScheme and Cycle2Work Comprehensive training and support to develop your career, including a training budget A range of office perks, including free fresh fruit daily, a bean to cup coffee machine and more Regular team building and reward events INTERVIEW PROCESS Screening Call with our Talent Manager Short Technical test (role specific) 2 stage interview process with line manager and senior management We’d love to meet you in person for an interview, but are happy for a video call too Offer and onboarding