Job summary We are looking for a warm, friendly, forward thinking administrator to join our close-knit team 37.5 hours per week. As Neonatal Administrator you'll be welcoming families and professionals onto the unit with a smile, whilst performing an assortment of administrative tasks to support the clinical team across the NICU. Your day will be fast paced with the clinical situation ever changing, responsibilities include answering phone calls and coordinating appropriately as well as providing general administrative support to the unit. Therefore the ability to organise and prioritise ones own workload is essential. Main duties of the job Provision of administrative support to the Neonatal Intensive Care Unit (NICU) and clinical teams. Maintaining records and documentation, including patient files and schedules. Supporting communication channels between healthcare professionals and administrative units. Assisting in scheduling clinical activities and managing ward diaries. Handling communications with clinical staff and external partners. Ensuring data accuracy for clinical reporting and performance tracking. Please refer to the attached job description for more information. About us We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with. Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer. We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out. We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients. Date posted 29 January 2025 Pay scheme Agenda for change Band Band 4 Salary £31,081 to £33,665 a year Per Annum Inclusive Contract Permanent Working pattern Full-time Reference number 162-6787-SS Job locations Neonatology Support Rom Valley Way Romford RM7 0AG Job description Job responsibilities All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact KeKe Igere Recruitment Advisor, on 01708 435000 ext. 5208. Further details regarding the post may be obtained by contacting the manager as per the contact details above. Job description Job responsibilities All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact KeKe Igere Recruitment Advisor, on 01708 435000 ext. 5208. Further details regarding the post may be obtained by contacting the manager as per the contact details above. Person Specification Education/ Qualifications Essential GCSE or Equivalent Desirable NVQ administration Skills and Abilities Essential Proficient computing Skills-microsoft/excel/powerpoint and other healthcare related Desirable RSA typing certification or equivalent Experience and Knowledge Essential Knowledge and basic understanding of NHS and Services Desirable Typing speed 40 words per minute Person Specification Education/ Qualifications Essential GCSE or Equivalent Desirable NVQ administration Skills and Abilities Essential Proficient computing Skills-microsoft/excel/powerpoint and other healthcare related Desirable RSA typing certification or equivalent Experience and Knowledge Essential Knowledge and basic understanding of NHS and Services Desirable Typing speed 40 words per minute Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Barking, Havering and Redbridge University Hospitals NHS Trust Address Neonatology Support Rom Valley Way Romford RM7 0AG Employer's website https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)