Moon Aesthetics is an established business in Romford & Leigh on sea. We are professional, agile, and our goal is to make people feel comfortable and beautiful in their own skin.
Our work environment includes:
* Being kind at all times
* Making every client feel comfortable
* Positive energy
Moon Aesthetics and Moon Aesthetics Academy is seeking a highly experienced and dedicated Clinic Manager to oversee our medical clinic & training academy. As a leading provider in our industry, we require a manager who is strict, detail-oriented, and possesses a wealth of relevant experience. If you are a motivated professional with a strong background in clinic management, we invite you to apply for this exciting opportunity.
The Clinic Manager will oversee and manage the general operations of the clinic, including sales, customer service, treatment quality, clinic maintenance, and staff development.
Key responsibilities include:
* Manage and optimize the booking process for our training academy, ensuring efficient scheduling and resource allocation.
* Motivating and leading the team to meet sales targets and ensuring profitability, in close collaboration with the General Manager.
* Front-of-house duties such as welcoming clients, responding to phone calls and emails, and undertaking management tasks such as team supervision.
* Ensuring the smooth running of the clinic and delivering a high-quality service to clients, while maintaining a positive and productive work environment for staff.
* Drive clinic sales and maximize diary occupancy to meet targets, and training academy sales.
* Order stock, including prescriptions, for the clinic.
* Foster teamwork among all teams.
* Maintain a high level of five-star customer service.
* Work closely with practitioners to ensure adherence to correct processes and protocols and meet targets for treatment quality.
* Oversee practitioners to ensure consistent delivery of high-quality treatments with five-star results.
Requirements:
* Minimum of 1-2 years of experience in clinic or healthcare management, preferably in a setting involving clinics/doctor surgeries.
* Proven track record of strictness, attention to detail, and maintaining high standards.
* Strong leadership skills, with the ability to inspire and manage a diverse team.
* Excellent communication and interpersonal skills, enabling effective collaboration and relationship building.
* Proficiency in relevant software and systems, including booking management software and appointment scheduling.
* Problem-solving aptitude, with the ability to think critically, make sound decisions, and manage conflicts.
* Comprehensive knowledge of industry regulations and compliance requirements.
At Moon Aesthetics, we value professionalism, commitment, and a passion for excellence. Join our dynamic team and contribute to the growth and success of our training academy. We offer competitive compensation, a supportive work environment, and opportunities for professional development.
We appreciate all applications and will contact only those selected for an interview. Thank you for considering this opportunity to join our team as a Clinic Manager.
Benefits:
* Company events
* Employee discount
* Company pension
Schedule:
* Every weekend
* Monday to Friday
* 10 hour shift
* 8 hour shift
* Overtime
Supplemental pay types:
* Bonus scheme
* Commission pay
* Performance bonus
* Tips
* Yearly bonus
Ability to commute/relocate:
* Romford: reliably commute or plan to relocate before starting work (required)
Experience:
* Management: 2 years (required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: £15.00 per hour
Expected hours: 35 – 45 per week
Reference ID: MA - Aesthetics Clinic Receptionist
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