Front of House/Clinic Coordinator
Maida Vale
Up to £28,000
A prestigious aesthetic clinic in the heart of West London is seeking an experienced Front of House/Clinic Coordinator to join their dynamic team.
The clinic specialises in medical and aesthetic procedures, working directly with medical consultants and the Medical Director. This state-of-the-art clinic offers an excellent opportunity for an energetic and motivated individual looking to grow in the industry. At this clinic, everyone's views are valued and incorporated into the clinic's vision.
Responsibilities
Ensure client safety as the top priority
Demonstrate passion for achieving the best results
Manage front desk activities, including appointment scheduling and maintaining a welcoming reception area
Conduct post-treatment follow-ups with clients
Provide exceptional customer service and create a positive client experience
Assist with administrative tasks and support the clinical team
Required Skills and Experience
Previous experience in medical reception or aesthetic/beauty front of house roles
Excellent interpersonal and communication skills
Strong organisational and multitasking abilities
Proficiency in using clinic management software and MS Office suite
Knowledge of aesthetic treatments and skincare products (training will be provided)
Team player with a positive attitude towards work
Benefits
Attractive base salary
Uncapped commission scheme on product sales
Discounted treatments and products for you, friends, and family
Ongoing training and development opportunities
Absolute Requirements
Minimum 3 years of experience in a similar role
Fluent in English
Knowledge of high end aesthetic treatments is essential
Please note this is a full-time permanent position requiring you to work 40 hours a week over five days. The clinic is open six days a week so you would be expected to work on a Saturday on a rota basis.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
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