Job summary Compass is delighted to have been selected to provide Mental Health Support Teams (Wave 12) in education settings across West/North Birmingham (Handsworth, Lozells, Aston, Ladywood, Erdington) working in partnership with other health and care providers. Are you looking for a role where you can make a real difference to the lives of children and young people? We are looking for an experienced Data & Administration Team Leader to lead the Administration Team in all elements people and department management, with extensive experience in and knowledge of the use of data and information systems to support Compass new Mental Health Support Teams in Birmingham. You will have all the skills of an experienced Administration Manager alongside the developed ability to input, store, retrieve, analyse and report on data from a client management information system. Working alongside the Team Leaders and Service Manager will have responsibility for establishing integrated management information and administrative systems across the whole service including how information is recorded, collected, used, stored and analysed to ensure that services are aligned to best meet local needs. Based in Birmingham the post will work with and support delivery of services to children, young people and families in Birmingham. Main duties of the job Compass Birmingham MHST (Wave 12) is a new early intervention and preventative mental health and emotional wellbeing service. The service delivers evidenced based interventions for children and young people with mild to moderate mental health needs. The service is part of the national MHST Programme, which has been commissioned following the Transforming Children and Young Peoples Mental Health Care Provision: A Green Paper (2017). The post holder will directly manage the Senior Administrator and oversees the direction and support to the administration team providing for high quality, efficient and effective administrative functions. The Person You will be a values-driven (integrity, valuing each individual, solution focused, consistent and reliable) leader with a passion for supporting children, young people and families mental health and wellbeing. You will also have: A NVQ level 3 Business Administration or equivalent Experience of extracting and presenting information from an Information Management System Experience of managing and supervising others within a team There may be some infrequent requirement to travel between our sites, schools and partner agencies About us We offer a range of benefits including: 27 days holiday bank holidays, rising to 32 days over time (pro rata) Life assurance at 2 x basic salary Competitive contributory pension scheme 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual performance / salary review https://www.compass-uk.org/work-for-us/rewards-and-benefits/ If you would like more information or to discuss the role further please contact either Sue Berry, Assistant Director on 07442773722 or e-mail sue.berrycompass-uk.org or Arjan Bains, Senior Operations Manager on 07425 776957 or e-mail arjan.bainscompass-uk.org You can also find out more about what it is like to join one of our MHSTs by visiting: https://www.compass-uk.org/joining-a-compass-mhst/ Closing date: 3 November 2024 Interviews will be held on: 13 November 2024 We may close this advert early if sufficient applications are received. We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, gender reassignment, age or sexual orientation and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post. Date posted 15 October 2024 Pay scheme Other Salary £27,849 to £32,692 a year Contract Permanent Working pattern Full-time Reference number 444_3 Job locations Birmingham Birmingham B23 6AA Job description Job responsibilities Compass is delighted to have been selected to provide Mental Health Support Teams (Wave 12) in education settings across West/North Birmingham (Handsworth, Lozells, Aston, Ladywood, Erdington) working in partnership with other health and care providers. Are you looking for a role where you can make a real difference to the lives of children and young people? We are looking for an experienced Data & Administration Team Leader to lead the Administration Team in all elements people and department management, with extensive experience in and knowledge of the use of data and information systems to support Compass new Mental Health Support Teams in Birmingham. You will have all the skills of an experienced Administration Manager alongside the developed ability to input, store, retrieve, analyse and report on data from a client management information system. Working alongside the Team Leaders and Service Manager will have responsibility for establishing integrated management information and administrative systems across the whole service including how information is recorded, collected, used, stored and analysed to ensure that services are aligned to best meet local needs. Based in Birmingham the post will work with and support delivery of services to children, young people and families in Birmingham. Job description Job responsibilities Compass is delighted to have been selected to provide Mental Health Support Teams (Wave 12) in education settings across West/North Birmingham (Handsworth, Lozells, Aston, Ladywood, Erdington) working in partnership with other health and care providers. Are you looking for a role where you can make a real difference to the lives of children and young people? We are looking for an experienced Data & Administration Team Leader to lead the Administration Team in all elements people and department management, with extensive experience in and knowledge of the use of data and information systems to support Compass new Mental Health Support Teams in Birmingham. You will have all the skills of an experienced Administration Manager alongside the developed ability to input, store, retrieve, analyse and report on data from a client management information system. Working alongside the Team Leaders and Service Manager will have responsibility for establishing integrated management information and administrative systems across the whole service including how information is recorded, collected, used, stored and analysed to ensure that services are aligned to best meet local needs. Based in Birmingham the post will work with and support delivery of services to children, young people and families in Birmingham. Person Specification Qualifications Essential English Language and Maths - GCSE A C or equivalent qualification NVQ level 3 Business Administration or equivalent Level 3 IT Qualification/Training in Word, Excel and Microsoft Office Packages or equivalent experience Experience Essential Experience in dealing with phone calls and email enquiries Experience of inputting and producing statistical data and reports on databases and spreadsheets Experience in Microsoft Office Packages, Word, Powerpoint, and Excel Experience in providing support to others based in different locations Working in a busy office environment where multi-tasking is essential Organising, attending and taking minutes of meetings, producing reports, managing and analysing data and service user records Liaising with clients/customers via the telephone, email and in person in a busy customer service environment. Experience of managing and supervising others within a team. Additional Criteria Essential Computer packages including Microsoft Office Understanding of the Data Protection legislation and how to manage data Understanding safeguarding issues relating to children, young people and vulnerable adults Understanding of Equality and Diversity legislation and guidance Person Specification Qualifications Essential English Language and Maths - GCSE A C or equivalent qualification NVQ level 3 Business Administration or equivalent Level 3 IT Qualification/Training in Word, Excel and Microsoft Office Packages or equivalent experience Experience Essential Experience in dealing with phone calls and email enquiries Experience of inputting and producing statistical data and reports on databases and spreadsheets Experience in Microsoft Office Packages, Word, Powerpoint, and Excel Experience in providing support to others based in different locations Working in a busy office environment where multi-tasking is essential Organising, attending and taking minutes of meetings, producing reports, managing and analysing data and service user records Liaising with clients/customers via the telephone, email and in person in a busy customer service environment. Experience of managing and supervising others within a team. Additional Criteria Essential Computer packages including Microsoft Office Understanding of the Data Protection legislation and how to manage data Understanding safeguarding issues relating to children, young people and vulnerable adults Understanding of Equality and Diversity legislation and guidance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Compass Address Birmingham Birmingham B23 6AA Employer's website https://www.compass-uk.org/ (Opens in a new tab)