MPA are recruiting Clerical Officers on behalf of our Clients in the private and public sector.
The successful post holder will carry out a variety of administrative tasks associated with the business.
Responsibilities:
* Responding to inquiries: Efficiently handling queries via Telephone, Webchat and E-mail.
* Data Management: Performing data entry across various systems. This includes updating records, maintaining databases and handling customer information with care.
* Confidential Document Management: Responsible for the meticulous scanning, filing and organisation of confidential documents. Adhering to strict protocols to safeguard sensitive information.
* Administrative Support: Assisting in various administrative tasks such as scheduling appointments, coordinating meetings and supporting the smooth functioning of the organisation.
* Problem Solving and Decision Making: Applying discretion and judgement within defined parameters to resolve issues and make decisions related to day-to-day tasks.
* Adherence to Policies and Procedures: Following established protocols, guidelines and policies to maintain compliance and confidentiality in all tasks performed.
* Collaboration and Communication: Working effectively within a team environment, collaborating with colleagues and communicating efficiently with internal and external stakeholders.
Your Profile:
* At least 1 year of experience in a similar role.
* At least 5 GCSE's including Maths and English.
* Proficient in Microsoft Office.
Additional Information:
* A Basic Access NI Check is required at a cost of £18.
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