Field Service Engineer - Dublin
Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services.
We're making every move count
We are looking for a Field Service Engineer based in Dundalk area to be responsible for maintaining, servicing, and repairing Kalmar and third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
Main tasks and responsibilities
* Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
* Build strong rapport and relationships with customers, through professional behavior and a customer-focused mindset
* Respond to routine enquiries from customers about the technical aspects of the
* organization’s products and services
* Troubleshoot, investigate, and resolve standard technical problems that arise, ensure
* ongoing customer satisfaction
* Develop skills and knowledge of the organisation’s products and service
* Comply with all Legal and company standards, such as the code of conduct and H&S
* practices.
What you’ll need to succeed
* Strong problem solver, with a customer-focused approach
* Good verbal and written communication skills
* Quality-oriented, experienced, flexible, and adaptable
* Self-motivated and able to work as pa...