Oxford University Hospitals NHS Foundation Trust
Are you looking for a career where you can really make a difference and at the same time learn valuable new skills? Our administrative staff provide essential support to the clinical teams striving to ensure the patients' experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative staff in our teams we invest in training and development to make sure our staff are equipped with the right skills and knowledge.
We are looking for an enthusiastic and motivated individual to join our administrative team within the Day Treatment Unit. This pivotal role is key to ensuring that the correct chemotherapy drugs are available in time for the patient to receive chemotherapy treatment. You will need to possess good communication and interpersonal skills as an important element to this role is the liaison between pharmacists, clinicians and the drug suppliers. This busy role will require you to be highly organised, have attention to detail and possess the ability to work individually as well as part of a larger team. If you would like to make a positive contribution to a patient's care experience, then we would like to hear from you.
Previous applicants need not apply.
Main duties of the job
1. To be a member of the Day Treatment unit (DTU) and provide comprehensive administrative support to the DTU nurses and service based at the Churchill Hospital, efficiently managing the processes underpinning: management of our databases (EPR, ARIA), chemotherapy delivery across day services, helping with patient queries and booking transport.
2. Be able to have a sensitive and compassionate manner with patients and relatives who are in relative states of emotional distress in view of the delicate nature of the disease.
3. To participate in cover arrangements of any member of the team, for training, annual leave or sick leave, as required and potentially on another site.
4. To have a clear understanding of our policies and procedures and to participate in the implementation of unit policies and service development.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and the Horton General Hospital in Banbury.
Our values, standards, and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement, and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job responsibilities
Please see attached document for full details of the role and responsibilities.
Summary:
* Use electronic software packages (e.g., ARIA) to coordinate the prescribing of chemotherapy by Doctors, its screening by pharmacists, and receipt of prescriptions by the relevant pharmacy departments, being responsible for updating all relevant documentation.
* Be proactive in liaising with doctors and pharmacists to ensure that all chemotherapy is prescribed and screened, ideally 48 hours in advance.
* Liaise daily with nursing staff, providing a status report detailing the stage at which patients' chemotherapy prescriptions have reached in the process.
Person Specification
Education
* Good general level of education (e.g., 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English
* EPR/ARIA trained
* Excellent communication skills both written and verbal
* Proficient in Microsoft Office
* Experience of working within the NHS/Public sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Oxford University Hospitals NHS Foundation Trust
£24,071 to £25,674 a year per annum pro rata
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