A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite.
Their team is very technical, and you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, and other aspects of the business.
KEY DUTIES:
1. Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US.
2. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services (UK).
3. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution.
4. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems.
CANDIDATE REQUIREMENTS:
1. Organisational skills.
2. Good written and oral communication skills.
3. Self-Motivated.
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
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