Employer description: At Healthier Business Ltd (HB Group), we simplify compliance for the NHS and healthcare agencies across the UK. Our expertise has made us a trusted partner of over 1000 agencies nationwide, recognized as a UK Top 10 Great Place to Work. Overview: Join our team We seek a passionate Administrator in Paisley to advance your administrative skills in a dynamic environment. This full-time role involves ensuring compliance for healthcare workers, offering career development opportunities. Key Responsibilities: Be a first point of contact for customers, handling queries and escalating issues. Work collaboratively as part of a supportive team, using Microsoft Teams. Provide technical support to clients and service users. Use our Hubspot CRM. Organise and manage electronic data and documents in EDMS. Utilize software packages to produce documents, presentations, and spreadsheets. Gain expert knowledge of the industry and HB Group's offerings. Innovate and strive for continuous improvement in service delivery. What we are looking for: Required skills: Team player with excellent communication skills. Strong time management and multitasking abilities. Innovative thinker with a proactive attitude. Self-motivated with a commitment to high-quality service. Highly organized and able to prioritize under pressure. Flexible and adaptable to change. Professional appearance and demeanor. One-year customer service experience preferred but not required. Working week: 9am - 5pm, Monday - Friday, 35hrs a week. Salary: £17,888 per annum. Why join us? Be part of a respected company in the healthcare sector. Work in a supportive, award-winning environment. Genuine opportunities for career growth and development. Collaborate with a passionate and dynamic team. Benefits: Casual dress code Company events Discounted or free food Free parking Gym membership On-site gym On-site parking Company pension Future prospects: 90% of QA apprentices secure permanent employment after completing, which is 20% higher than the national average. If you are interested in starting your career and receiving a work-based qualification, APPLY NOW