Role Overview:
We are seeking a passionate and experienced Triathlon Operations Manager to oversee the planning, delivery, and growth of triathlon events. This role focuses on operational excellence and creating memorable participant experiences, requiring a hands-on approach to event management. The ideal candidate will have a strong understanding of triathlon event logistics, including transitions, course setup, and participant safety, combined with the capability for team leadership and relationship building.
Start Date: ASAP
Job Type: Full-time
Location: Office-based in Surrey, with frequent travel to triathlon event sites across the UK
Salary Range: £32,000 – £40,000 per year (depending on experience)
Key Responsibilities:
Event Operations Management
* Plan, manage, and execute triathlon events, including swim, bike, and run course logistics, transition zone setups, and overall event flow.
* Lead pre-event and event-day operations, ensuring smooth setup, execution, and breakdown.
* Recruit, train, and manage event-day volunteers and staff, including marshals, transition coordinators, and medical teams.
* Oversee the procurement, transportation, and deployment of event equipment, including signage, barriers, timing systems, and aid stations.
* Act as the primary contact for key stakeholders during events, ensuring a seamless experience.
Safety and Compliance
* Develop and implement detailed event management plans and risk assessments tailored to triathlon-specific needs, including water safety protocols.
* Liaise with local authorities, landowners, and governing bodies (e.g., British Triathlon Federation) to ensure all events meet regulatory and permitting requirements.
* Coordinate with medical providers and safety teams to ensure participant and spectator well-being.
Business Development & Partnerships
* Identify and develop partnerships with triathlon clubs, sponsors, and suppliers to enhance event offerings and grow participation.
* Foster relationships with charities and corporate partners to encourage their involvement in triathlon events.
* Collaborate with sponsors to create impactful branding opportunities on-site and online.
Team Leadership
* Manage a team of operations staff on event days, providing clear direction and support to ensure high performance.
* Assist in the training of staff and volunteers, cultivating a positive and collaborative work environment.
* Regularly attend events to lead on-the-ground operations and troubleshoot any issues.
Marketing & Engagement
* Work with the marketing team to promote triathlon events, ensuring alignment with brand goals and community outreach.
* Collaborate with the social media team to showcase triathlon events through engaging content, participant stories, and live coverage.
Essential Skills and Qualifications:
* Experience: At least 2 years of experience managing triathlon events.
* Leadership: Proven ability to lead teams and coordinate complex, multi-disciplinary event operations.
* Technical Knowledge: Strong understanding of triathlon logistics, including swim safety, cycling routes, running routes, and transition zones.
* Organisational Skills: Exceptional time management and the ability to juggle multiple projects and deadlines.
* Communication: Excellent interpersonal and negotiation skills to engage with stakeholders, sponsors, and participants.
* Flexibility: Willingness to work weekends, travel frequently, and adapt to changing priorities.
* Driving Licence: Full, and comfortable driving event vehicles, including vans.
Employee Benefits Overview:
We Love What We Do
* Free entry to any RunThrough race for you and your family
* Deeply discounted race entries for your friends
* £70 race entry fund to participate in non RunThrough events
* £200 RunThrough Kit voucher
* 20% Sport Shoes discount
* Regular social group runs with the team in the great outdoors
* Flexible working hours to fit around training and exercise
* Free personalised coaching provided by our partners New Levels Coaching
* Free tea, coffee and snacks in the office
We Create Solutions
* We offer professional development opportunities to upskill you and expose you to new areas of the business
* We organise personal development opportunities through team building workshops, management training, guest speakers and much more
* £400 personal electronics allowance (after 6 months)
We Are There For Each Other
* We provide access to training that will help you to foster your relationships - mental health awareness, sign language, communication skills etc
* Monthly 121 welfare check ins with our HR manager in addition to your 121 sessions with your line manager
* A culture of compassion and camaraderie - we are all here to support each other
We Build Relationships
* Free regular team socials with your regional teams
* Bi Annual full team socials with the whole RunThrough team
* We provide work placements within our subsidiary brands - Runners Retreats, New Levels Coaching, RT Kit, Sports Media Agency, RT Foundation
* Free membership to the RunThrough Run Club - a place where you can meet and train with other members of the community
We Are Innovators
* Opportunity to take on side projects in areas of personal interest
* Mentorship from the senior and national leadership teams to develop leadership skills
* Opportunities to travel overseas and work on some of our events in Europe, NA, Australia and the Middle East
* Opportunity to pitch and explore new venue ideas for running, trial and triathlon events
How to Apply: Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to careers@runthrough.co.uk.
RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.