My client who has been operating since 2015, is a growing provider of manned security and facilities management services such as commercial cleaning. They are holders of SIA approved contractor status. Their core security services include, Key Holding, Alarm Response, Lock and Unlocks, Mobile Patrols, Vacant Property Inspections, Manned Guarding, Site Security, Retail security, Concierge Security, Door Supervision, cleaning and Event Security for a diverse client base that includes; Councils, Care Homes, Schools, Academies, Universities, Gatehouses, Checkpoints, Zoos etc, with contracts across the country. Their Cleaning Division predominantly perform non contractual cleaning requirement and there is a strong desire to explore and pursue more contracted works for both divisions. With that in mind I am working with them to appoint a customer focused Telemarketer/Appointment Maker. This role is new and the client is happy to consider all working situations for the role whether it is a full time/part-time role and if it will be office based or a hybrid post. The purpose of the role will be to assist the sales manager make the most of potential business opportunities.
Tasks for the role
• Making outbound telephone calls to prospective contacts, to secure appointments for our field-based teams.
• Qualifying new leads and opportunities to build and grow our CRM database.
• Logging calls, conversations and diarise call backs
• Building client relationships over the phone to understand their needs and service requirements.
• Working as part of a team to maximise opportunities and assist with company growth
• To be a key ambassador of company:
Candidates for this role will
• Possess a proven track record in setting appointments for a field-based business development team
• Need to be determined and enthusiastic
• This position will ideally suit someone with at least 2-3 years’ experience in telesales and appointment setting.
• Working within the facilities management arena will be highly beneficial but not essential.
• You must enjoy a fast-paced continuous improvement environment and play your part in its development.
Salary £25k (full time, pro rata for part time), monthly commission with an estimated OTE of £30k, PDP annual bonus, 20 days holiday and 8 bank holidays, hybrid working options and on-site parking.