Job summary Your role will be to assist the clinical team in the safe service and delivery of care to the Practice population. You will be expected to work under indirect supervision of the clinical team. You will undertake tasks and duties delegated to you by the clinical team. You will work collaboratively with all members of the practice team and follow practice policies and procedures. You will be expected to have a flexible approach to working within the practice. The post holder is expected to work collaboratively with other Multi -Disciplinary Team members (MDT). Main duties of the job Support the practice nurse with health promotion programmes Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate Facilitate routine and 24-hour BP monitoring Undertake wound care, dressings and other clinical tasks Support the practice nurse with the management of chronic disease clinics Carry out BMI checks Act as a chaperone Undertake venepuncture Administer flu vaccinations When trained, carry out ear irrigation under the supervision of the practice nurse Carry out ECGs Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Ensure fridges are cleaned routinely in accordance with extant guidance Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy Ensure clinical checks are completed to a satisfactory standard as delegated by the Lead Nurse Manage stock levels of drugs and consumables and re-order when necessary About us We serve an urban and suburban population of just over 16,500 patients. Our practices are two of three practices within a fantastic spacious new purpose-built leased building close to the town centre, with its own car park. East and Park Parade have recently announced to our staff and patients that we are planning to merge in April 2025. We offer: Membership of the NHS pension scheme BUPA health plan Health Assured Employee Advisory Service Salary: £11.44 per hour Annual leave entitlement: 25 days annual leave 8 bank holidays (pro-rata), although this is negotiable with previous NHS experience Date posted 05 November 2024 Pay scheme Other Salary £11.44 an hour (Note we do not follow AfC) Contract Permanent Working pattern Part-time Reference number A1610-24-0007 Job locations MOWBRAY SQUARE MEDICAL CENTRE HARROGATE NORTH YORKSHIRE HG1 5AR Job description Job responsibilities The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: · Undertake new patient health checks · Support the practice nurse with health promotion programmes · Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately · Facilitate routine and 24-hour BP monitoring, advising patients accordingly · Undertake wound care, dressings and other clinical tasks as required · Support the practice nurse with the management of chronic disease clinics · Carry out BMI checks as directed · Act as a chaperone as required · When trained, undertake venepuncture · When trained, administer flu vaccinations · When trained, carry out ear irrigation under the supervision of the practice nurse · Carry out ECGs as requested · Ensure specimens are recorded and ready for onward transportation · Provide support during minor operations as required · Ensure all clinical rooms are adequately stocked and prepared for each session · Ensure fridges are cleaned routinely in accordance with extant guidance · Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy · Ensure clinical checks are completed to a satisfactory standard as delegated by the Lead Nurse · Manage stock levels of drugs and consumables and re-order when necessary, in line with local ordering protocol · Ensure stock is unpacked and stored, ensuring it matches the delivery note and is stored in line with stock rotation protocol Deliver opportunistic health promotion where appropriate In addition to the primary responsibilities, the Healthcare Assistant may be requested to: · Participate in practice audit as directed by the audit lead · Participate in local initiatives to enhance service delivery and patient care · Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Job description Job responsibilities The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: · Undertake new patient health checks · Support the practice nurse with health promotion programmes · Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately · Facilitate routine and 24-hour BP monitoring, advising patients accordingly · Undertake wound care, dressings and other clinical tasks as required · Support the practice nurse with the management of chronic disease clinics · Carry out BMI checks as directed · Act as a chaperone as required · When trained, undertake venepuncture · When trained, administer flu vaccinations · When trained, carry out ear irrigation under the supervision of the practice nurse · Carry out ECGs as requested · Ensure specimens are recorded and ready for onward transportation · Provide support during minor operations as required · Ensure all clinical rooms are adequately stocked and prepared for each session · Ensure fridges are cleaned routinely in accordance with extant guidance · Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy · Ensure clinical checks are completed to a satisfactory standard as delegated by the Lead Nurse · Manage stock levels of drugs and consumables and re-order when necessary, in line with local ordering protocol · Ensure stock is unpacked and stored, ensuring it matches the delivery note and is stored in line with stock rotation protocol Deliver opportunistic health promotion where appropriate In addition to the primary responsibilities, the Healthcare Assistant may be requested to: · Participate in practice audit as directed by the audit lead · Participate in local initiatives to enhance service delivery and patient care · Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Person Specification Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining qualification Desirable Phlebotomy certification Ear syringing certification Experience Essential Experience of working in a Primary Care environment Desirable Experience of working with the public Experience of working in a healthcare setting Clinical Knowledge and Skills Desirable Wound care/removal of sutures and staples ECGs Venepuncture New patient medicals, including height, weight, BP and pulse Chaperone procedure Ability to record accurate clinical notes Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance Personal Qualities Essential Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Person Specification Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining qualification Desirable Phlebotomy certification Ear syringing certification Experience Essential Experience of working in a Primary Care environment Desirable Experience of working with the public Experience of working in a healthcare setting Clinical Knowledge and Skills Desirable Wound care/removal of sutures and staples ECGs Venepuncture New patient medicals, including height, weight, BP and pulse Chaperone procedure Ability to record accurate clinical notes Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance Personal Qualities Essential Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Parade Surgery Address MOWBRAY SQUARE MEDICAL CENTRE HARROGATE NORTH YORKSHIRE HG1 5AR Employer's website https://www.eastparadesurgery.co.uk/ (Opens in a new tab)