At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored.
Front of House Security Officer
Locations: Bexhill
Hours: We have 2 positions available. One role is 31 hours (Friday 7am – 2pm, Saturday and Sunday 7am – 7pm) and the other role is 24 hours (Saturday and Sunday 7am – 7pm).
Welcome to Hastings Direct – From our Group HR Director Pam Angel.
We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.
Job Details
* Providing appropriate guarding security services to the business, including assistance, guidance, monitoring and advice on the physical security environment and fire and life safety systems.
* Maintaining working knowledge of all fire and security related policies and procedures, including CCTV Code of Practice.
* Providing customer focused Reception services, including issue of appropriate levels of access, ensuring visitor comfort and secure store of luggage.
* Acting as the primary building incident controller when needed, taking active leadership responsibility for control of the incident team and liaison with the emergency services and Senior Management Team as necessary.
* Maintaining vigilance of colleague car parking (including surrounding residential areas), actively managing resolution of issues or escalating where required and regularly patrolling and maintaining oversight of the loading bay and external areas of the building.
* Patrolling the premises to prevent and detect signs of intrusion, monitoring the building infrastructure failures and ensuring the building always remains secure.
Skills we would love you to have
* Experience in a similar role, with a working knowledge of fire, security, risk and compliance, financial and health and safety policies, procedures and legislation.
* Experience of operating physical security, fire and life safety systems.
* Effective communication skills with the ability to stay calm under pressure – able to direct colleagues of all levels in an authoritative and friendly way to effectively control during an emergency.
What we offer
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Regrettably, we are unable to offer sponsorship for this role.
Reward
Salary – Attractive salary based on experience (pay reviews also completed each year).
Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.
Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well; that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot be scheduled; that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.
There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.
Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
About Us
Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision – to be the best and biggest digital insurance provider in the market.
It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Learn more about #LifeatHD
If you enjoyed the video and would like to learn more about #LifeatHD, check out our colleague stories.
#J-18808-Ljbffr