Application Support Manager - Insurance - London, City
An exciting opportunity has arisen to join this Lloyd's Insurance Broker based in the City of London as an Application Support Manager. Applicants must have previous experience working in Financial Services or the Insurance Market as essential.
This role is Hybrid working - 4 days a week working in their offices and the remainder working remotely.
Managing a small team of Applications Support Analysts providing software support to the Business and Technology Teams for inhouse built/configured systems. You will be hands on as well as leading the team and being the focal point for the Application/Systems Service Desk.
Key responsibilities:-
* Lead, manage and develop the Systems Support team
* Support and work closely with the Service Desk and the business supporting any (but not limited to) Office 365, MS Power Platform and Policy Admin System queries
* Plan and provide training for the Business Systems Support team
* Ensure all software issues/change requests are logged and prioritised accordingly on the Service Desk system
* Work closely with the Business Systems Development and Analyst teams to support their builds
* Review software release notes and inform users of available fixes or updated functionality
Key skills/experience required:-
1. Previous experience working i...