All About Recruitment Ltd is currently recruiting for a Permanent Full Time Customer Services Administrator to support a small insurance firm Salary : up to £24K Start Date : ASAP Location: NN8 Hours of work: Core hours 37.5 hours a week Monday Friday, office hours, 09.00 17.00 The Role: The successful candidate will be the main point of contact for customers requesting information on an insurance claim and how the process works. Nice friendly call, updating notes and providing information Duties and responsibilities will include but are not limited to: Taking calls and updating customer notes Advising customers of 'what happens next' and managing expectations Creating paperwork and responding to emails Checking invoices, opening post and general data entry Responding to email and telephone enquiries Admin support to the department Essential skills and experience: Ability to use database systems and attention to detail Excellent organisational skills and an ability to juggle changing priorities Happy to assist with telephone calls This is a fantastic opportunity to join a forward thinking, approachable and highly regarded business client. Interested? Please apply online, including your current remuneration details Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy (legitimate interest) and contact us for more information. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. All About Recruitment Ltd Embraces Equal Opportunities. All About Recruitment Ltd embraces government guidelines and legislation regarding the management of the Covid 19 pandemic and health and wellbeing advice. All About Recruitment Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.