Job Title
Customer Team Member
Co-op is looking for a Customer Team Member to join our team at Co-op. As a Customer Team Member, you will provide great service to our customers, working on the tills and shop floor, while also performing tasks around the store like re-stocking shelves and cleaning up spillages.
You will be part of a friendly team that is dedicated to helping our customers. You will work together with your colleagues to solve problems for customers and members, and help to introduce new products and services to our stores.
Key Responsibilities
* Friendly and Thoughtful Service: Provide great service to our customers by responding to queries, championing Co-op products and Membership, and delivering a great shopping experience.
* Work Together: Support your store colleagues to solve problems for customers and members.
* Store Safety and Compliance: Keep the shelves stocked, ensure prices, dates, and temperatures are correct, and maintain a safe and legal store environment.
* New Product Introductions: Help introduce new products and services to our stores, making changes feel natural and sharing experiences with your colleagues.
* Support Your Local Community: Get involved in local activities and events, supporting your community and building relationships with local residents.
What We Offer
* Benefits Package: Enjoy a competitive salary, paid training, and access to virtual healthcare services for you and your family.
* Disability Confident Scheme: We're committed to diversity and inclusion, and welcome applications from everyone. If you have a disability, we'll make reasonable adjustments to our recruitment process according to your needs.
* Development Opportunities: Take advantage of full, paid training, and dedicated support for your personal development and career progression.
About Co-op
We're a unique business that's been making things fairer for over 175 years. At Co-op, we promise to take care of you, providing support for your physical, mental, and financial wellbeing. Join us as a Customer Team Member and become part of a friendly team that's dedicated to helping our customers.