Job summary An exciting opportunity has arisen to join our busy Facilities Catering Services Team within the Directorate of Facilities and Estates. You will be responsible to help provide a counter service and provide support and assistance to the regeneration and fresh cooked menu provided by the catering location's for service users and staff. This includes helping with the day to day provision of all the catering provided within the location including hospitality, vending and retail and patient feeding. Working as part of the Catering Team, assisting in all aspects of food preparation, service, wash-up and cleaning duties, to deliver meals to the ward areas and retail outlets as quickly and efficiently as possible to ensure that the quality and temperature of food is not affected in transit and storage. You will, as part of your role, hygienically clean the kitchen area and its equipment and adhering to all food safety procedures and practice and to provide a high-quality service to all customers using all catering facilities and provide efficient clerical and administrative support. Main duties of the job Ensure high standards when working as an individually or as part of the team and be aware of the Trust's objectives and priorities. The Trust's success depends on all staff playing an active role to make sure the existing areas of good practices are universally embedded within the organisation Understand the Trust's key priorities and those for your Directorate and Service, Help translate these into key priorities for your workplace Understand level 1 Equality and diversity Demonstrate courteous behaviour To respond with humanity and kindness to every person, by listening attentively and respecting others in conversations To administer specified shifts as required Promote an effective team ethos To provide the highest quality of customer service by listening to and acting on feedback Ensure your mandatory and essential staff training is appropriate and up to date Fully engage in the Annual Review process To work in partnership to achieve the best possible outcomes for our customers. Helping and supporting your colleagues so that you work well together to achieve common goals and objectives To assist in the induction of new staff and to demonstrate own activities to new employees and students within the work area Take part in regularly meetings to achieve the best possible outcomes for our customers About us The department provides a meal service for approximately 400 patients and caters for up to 1,500 staff and visitors daily over seven days per week including Weekend and Bank holidays. Date posted 14 April 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 388-7074755-E&A Job locations Torbay Hospital Newton Road Torquay TQ2 7AA Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. caretojoinus Why work with us Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. caretojoinus Why work with us Person Specification Catering Essential Education to government policy on literacy & numeracy Basic IT Knowledge Experience working in the NHS or similar organisation Desirable Customer service training Experience of working within catering/retail service Experience with HACCP Person Specification Catering Essential Education to government policy on literacy & numeracy Basic IT Knowledge Experience working in the NHS or similar organisation Desirable Customer service training Experience of working within catering/retail service Experience with HACCP Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Newton Road Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)