Location: Arnold
Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions.
We’re now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.
Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first
Main Responsibilities
* Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
* Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
* Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Actively seek new business opportunities and support the commercial growth of the branch.
* Regularly review the operation of the branch to ensure that all customer needs are met.
* Ensure that all policies and procedures are communicated and implemented effectively within the branch.
* Support branch staff and carers with their training and development.
About You
At Helping Hands, we are dedicated to supporting the continuous development of our Registered Care Managers. We will equip you with all the resources necessary to complete your Level 5 qualification. To succeed, you should have a strong understanding of regulatory requirements and best practices in accordance with CQC/CIW guidelines, as well as management-level experience within the care sector. A full UK driving licence and access to your own vehicle is essential.
Benefits
* Bonus scheme worth up to £10k per annum
* Career progression opportunities
* 23 days annual leave, rising to 25 after 2 years of service
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.