Despatch Assistant
Location: Crayford
Salary: £23,809 per year
Hours: Monday – Friday, 8:45am – 5:15pm
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Despatch Assistant to join their ever-expanding team.
Responsibilities of the Despatch Assistant:
1. Check orders to ensure the correct items and quantity have been packed.
2. Booking of national and international shipments.
3. Create customs documentation for exports, including Commercial Invoices, packing lists, Certificate of Origin, and Attested Commercial Invoices where required.
4. Obtaining shipping quotations upon request for the Sales team.
5. Contacting customers regarding order shipping requirements.
6. Marking shipments as despatched on Sage 200.
7. Labelling parcels being collected.
8. Emailing customers with their tracking number when required.
9. Scanning orders once despatched for accounts to invoice the orders.
10. Arranging collections.
11. Chasing deliveries when requested by the customer.
12. Monitoring customs clearance delay emails to provide further information to the courier if necessary.
13. Saving and filing POEs and PODs for international shipments, and chasing customers for waybills for a POE if they arrange the collection themselves.
Requirements of the Despatch Assistant:
1. At least 3 years previous experience.
2. Experience with imports & exports.
3. Excellent communication and organisation skills.
4. Highly organised with a strong attention to detail.
5. Good judgement and common sense.
6. Ability to work to deadlines.
If you feel like you meet the above criteria for the Despatch Assistant role, then please apply now!
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