Rewards and Benefits on Offer
* Attractive and competitive benefits package
* Permanent role
* Varied and interesting job role
* Great resources
* Great team culture
* Any support required is provided
MTrecs New Opportunity
Our client is an established and successful business based in Northumberland. They are looking for an experienced Customer Team Leader to join them on a full time, permanent basis. If you meet the person specification for the role, please apply below.
The job you will be doing
1. Setting clear KPIs for the overall customer service agenda that supports the overall commercial targets and strategy
2. Planning and directing the work of the customer service team
3. Promoting high performance and customer service ethos to ensure a professional and efficient service is consistently provided to customers
4. Improving internal processes to increase overall efficiency and creating new procedures where needed
5. B...