Engineering Administrator
Grantham
Monday to Friday 7.30am to 3.30pm early finish on a Friday
c£35K depending on experience, skills, and abilities
Benefits: 25 days holiday plus stats - Early finish on Fridays - Free onsite parking, accessible on public transport
A permanent position for an organised and efficient Engineering Administrator has become available in Grantham. The role is to provide a point of contact for customers and engineers and coordinate the activities and movements of service engineers on a daily basis.
As the Engineering Administrator, you will:
• Take incoming calls from customers and action, as necessary.
• Plan engineers workloads and deploy them ensuring maximum efficiencies are maintained.
• Liaise with other depots, main dealers and 3rd party service providers, ensuring that they respond within agreed timescales and provide updated daily status report on any ongoing jobs.
• Log and provide key information to enable accurate and meaningful KPI’s to be produced.
• Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager.
• Ensure vehicle / engineering parts requests are followed up
• Produce estimates for chargeable work using generic template.
• General Admin duties, incl. Filing, Memos, Emails, Letters
This role is suitable for anyone who has worked in a motor / vehicle / manufacturing environment.
To apply for the Engineering Administrator position, you must have:
• Previous experience within a parts / engineering / vehicle service department
• Be PC Literate with excellent verbal and written communication skills.
• Have an excellent telephone manner with a first-class approach to customer service.
• Be organised and self-motivated with strong interpersonal and communication skills.
To apply for the role of Engineering Administrator, please send your up to date CV to us or call 01476 577248
Travail employment group is operating as an employment agency.