Following an internal restructure, we are looking to fill the following vacancy within the café at our busy livestock mart, at Rosehill, Carlisle.
The role will include:
1. Supervising the serving and seating area operations of the Borderway café, being the first line of contact for the existing team and monitoring performance.
2. Ensuring menu boards are up to date and that the team is familiar with meals and ingredients.
3. Welcoming customers and responding quickly and sympathetically to any customer concerns.
4. Nurturing frequent diners and considering ways to encourage new custom.
5. Maintaining current knowledge regarding food allergies.
6. Dealing with customer complaints sympathetically and efficiently.
The successful applicants will:
1. Have good communication skills.
2. Be flexible and self-motivated.
3. Be able to work quickly under pressure whilst remaining calm and polite in all circumstances.
4. Have an understanding of health and safety regulations relating to a catering establishment.
To apply in confidence, please send your application, including your CV via the online form below or post to Margaret Irving, Group Personnel Manager at H&H Group plc, Borderway, Rosehill, Carlisle CA1 2RS on 01228 406334 or email her direct.
#J-18808-Ljbffr