PURPOSE OF JOB: As the Senior FinOps Consultant, you will be responsible for supporting the definition & ongoing delivery of our Managed FinOps v2.0 service. The role acts as the technical SME (subject matter expert) for all FinOps matters relating to Azure & 365 across the delivery team alongside providing wider Consulting based delivery guidance that includes: story-based presentation narrative creation focused on ‘so what’ client storytelling.
This role acts as a critical support to the Head of FinOps in helping to align longer term strategic roadmap planning with delivery upskilling planning, ensuring we have the right training & certification plans across the team to support our GTM & Proposition roadmap goals. While supporting as a technical SME for the team, personal responsibilities will also include client delivery of high profile / larger Managed FinOps delivery project delivery.
KEY RESPONSIBILITIES:
Own Customer Deliveries for full length of service.
Ensure all customer deliverables are to the highest quality and delivered in an agreed upon time.
Key FinOps activity and giving input into service improvements from the customer perspective.
Acting as a Subject Matter Expert for our customers and Bytes Sales teams.
Managing the work schedule for deliverables in alignment with BAU tasks, team goals and management priorities.
Delivering thought-leadership for cloud optimisation engagements; submitting enhancement/evolutionary suggestions for changing existing defined service specifications based on customer feedback, toolset development and changes to best practice and industry standards
Ensuring relationships are established and maintained with members of the Services team and specifically colleagues delivering similar, related or dependent services.
Key Requirements
5-10 years in a customer facing role 5 years working in a project delivery function with experience of managing and delivering services to customers
2-5 years IT Consulting experience
Proven experience in managing customer deliveries across Microsoft 365 / Azure
Demonstrated ability to ensure high-quality deliverables within agreed timelines.
Strong background in FinOps activities with a track record of contributing to service improvements from a customer perspective.
Expertise as a Subject Matter Expert, providing guidance to customers and sales teams.
Experience in managing work schedules for deliverables, balancing BAU tasks, team goals, and management priorities.
Ideal Certifications
MS-900 Microsoft 365 Fundamentals
FinOps Foundation Professional Certification
AZ-900 Azure Fundamentals
MCP in Volume Licensing for Large Organisations
MCP in Software Asset Management (SAM)
AWS cloud certifications