Service Team Manager – Family-Owned Business Location: Office based near Canterbury, Kent Salary: £40 - £45K depending on experience Benefits: 2 8 days PLUS Bank Holidays Training and development to ensure success Regular team events to foster a supportive and enjoyable work environment Autoquip, a third-generation family business with over 50 years of experience in the garage equipment industry, is looking for a Service Team Manager to join our close-knit team. You’ll lead our dedicated operations and field engineers, ensuring seamless delivery of installation, maintenance, and top-tier customer service. If you’re technically skilled, highly organised, and looking to grow in a supportive, family-oriented company, we’d love to hear from you Key Responsibilities : Oversee and manage the day-to-day service and engineering operations Lead and support the service desk and engineering teams Oversee installations and ensure customer satisfaction Drive profitable business growth through improved efficiency and productivity What we’re looking for : 5 years or more proven experience in a technical or service management role, preferrably within a technical, engineering or mechancial equipment environment Strong leadership, organisational and resource planning skills A customer-focused and commercial mindset with a hands-on approach Someone who likes being office based where they can be at the heart of the operations A technical qualification in Electrical or Mechanical Maintenace is an advantage If you thrive in a role where you're involved in the day-to-day coordination, communication, and decision-making, this is the perfect opportunity for you. Why join us? At Autoquip, we value teamwork, technical excellence, and long-term customer relationships. As a family-owned business, we believe in recognising and celebrating the contributions of our team members through regular team days and events that strengthen bonds and create a supportive work environment. Be part of a company where your contributions are truly appreciated, and you’ll have the opportunity to grow, develop, and make a real impact as part of a dedicated and close-knit team.