Description Job Title: Cleaning operative – Part Time Location: The Dolphin Shopping Centre - Poole Shift Pattern: 4 on 4 off (10 hour shifts, paid for 11), 40 hours per week Main Duties & Responsibilities: This role will include a variety of tasks including the following: To clean the centre, in all areas that are used by the public, and wear company uniform at all times so that The Dolphin shopping centre’s reputation for professionalism and quality is never compromised. To ensure that all cleaning duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations. To ensure that all work undertaken is strictly carried out in accordance with The Dolphin & ABM’s Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions. Whilst at work, to effectively assist with the public. To carry out cleaning duties as directed by the Team Leader and Centre Management. Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm. To work in a proactive manner supporting/assisting colleagues whenever in a position to do so. To undertake ad hoc duties as directed/ operationally required. Person Specification: To ensure exemplary standards in respect of the cleaning service provided at The Dolphin Shopping Centre and customer service to the public are always delivered. Fellow colleagues are supported and assisted so that teamwork thrives. The post holder will be hardworking and committed to ensuring the highest cleaning standards are always adhered to. Professional always and proactively interacting with the public as required. A good team player. Essential: Good communication skills both verbal and written. Good customer care skills Smart clean appearance Totally committed to quality