We are looking for a skilled and experienced COMCATs Catering Engineer to join our team in Brighton. The successful candidate will be responsible for the installation, maintenance, and repair of commercial catering equipment across a variety of sites. This role is essential in ensuring the smooth operation of our clients' kitchens, providing prompt and reliable service to minimize downtime.
Key Responsibilities:
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Installation:
* Install commercial catering equipment, including ovens, grills, dishwashers, and refrigeration units.
* Ensure all installations meet industry standards and client specifications.
* Conduct site assessments to determine the best installation practices and equipment placement.
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Maintenance and Servicing:
* Perform regular maintenance checks and servicing of commercial catering equipment to ensure optimal performance and compliance with safety regulations.
* Diagnose and repair faults in a timely and efficient manner to prevent equipment breakdowns and minimize disruption to clients' operations.
* Conduct safety inspections and tests on gas and electrical equipment to ensure compliance with legal requirements.
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Callout Duties:
* Participate in the callout rota, responding promptly to emergency repair requests and ensuring issues are resolved quickly and efficiently.
* Provide detailed reports on all callouts, including the nature of the fault, work carried out, and any further recommendations.
* Maintain clear and effective communication with clients during callouts, ensuring they are kept informed throughout the repair process.
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Customer Service:
* Build and maintain strong relationships with clients, providing expert advice on equipment usage, maintenance, and safety.
* Recommend system upgrades or replacements when necessary, ensuring clients are aware of the latest industry advancements.
* Deliver excellent customer service, ensuring client satisfaction with all aspects of the work carried out.
Requirements:
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Experience and Qualifications:
* Minimum of 3-5 years’ experience as a Commercial Catering Engineer.
* Must hold current COMCAT qualifications (1, 2, 3, and 5).
* Strong knowledge of commercial catering equipment, including gas and electric appliances.
* Experience in diagnosing and repairing a wide range of catering equipment.
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Skills:
* Excellent problem-solving skills with the ability to diagnose and fix issues efficiently.
* Strong communication and interpersonal skills, with a focus on customer satisfaction.
* Ability to work independently and manage time effectively, prioritizing tasks based on urgency.
* Attention to detail, with a strong commitment to safety and compliance.
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Other Requirements:
* Full UK driving license.
* Willingness to participate in the callout rota and be flexible with working hours.
* Based within a commutable distance to Brighton and surrounding areas