Job Description
Scheme Manager
Merton & Kenley, Surrey
Older Peoples' Housing
3 Months
35 Hours
£16.76 LTD / £14.29 PAYE (inc hol)
One of the largest Housing Associations are recruiting for a Scheme Manager to oversee two older people's housing schemes in Merton (SW20) and Kenley (CR8), ensuring the smooth operation of housing services and promoting residents' well-being and independence.
THE ROLE
As a Scheme Manager, you will be responsible for delivering high-quality housing services, ensuring compliance with regulations, and maintaining a safe and secure environment for residents.
* Carry out compliance testing, risk assessments, and scheme inspections, ensuring faults are reported and addressed.
* Oversee cleaning and maintenance services, ensuring contractor performance meets required standards.
* Provide administrative support, including maintaining accurate records and supporting resales.
* Build and manage relationships with residents, service providers, and key stakeholders.
* Support residents in maintaining their independence and well-being by signposting local community services.
* Assist the Housing Officer in monitoring budgets and income recovery.
* Handle complaints and resolve issues at the first point of contact where possible.
THE CANDIDATE
The ideal candidate will have previous...