Waiter/Waitress - San Carlo - Birmingham, West Midlands
San Carlo Restaurant Group are hiring a Waiter/Waitress!
Based on authentic modern Italy, San Carlo Group is constantly growing with 25 restaurants now in the UK and a growing international presence. Restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar and Gran Cafe.
Staff Benefits:
1. You will be joining, one of the world’s leading family-owned companies - which means global opportunities
2. Delicious, healthy Meals whilst on duty – all free
3. 30% discount in our restaurants, for you and your friends & family
4. Gym discount scheme
5. Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
6. Support in training and continuing Professional development
7. Online development training with our San Carlo App ‘lacademia’
8. Wagestream – giving you flexibility to access, track, build and better manage your pay.
9. Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
10. Free confidential counselling sessions to help with you and your families wellbeing
11. Free online health portal – giving you resources at your fingertips to help you reach your goals.
12. Access to Hapi-life – a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
13. Bring your friends and take part in our generous ‘Refer a Friend’ programme and earn up to £1000 per person!
Key Responsibilities:
14. Greeting guests as they arrive at the restaurant and escorting them to their table
15. Presenting menus to guests and taking orders for food and drinks
16. Making recommendations to guests regarding food and beverage selections
17. Serving food and beverages to guests in a timely and efficient manner
18. Checking on guests throughout their meal to ensure satisfaction and address any issues
19. Processing payment for meals and handling cash and credit card transactions
20. Assisting with the setup and clean-up of the restaurant before and after service
21. Cleaning and resetting tables for the next guests
22. Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time
Required Qualifications & Experience:
23. Experience in a similar role
24. Excellent communication skills
25. Meticulous attention to detail, highly organised and capable of handling multiple tasks
26. A proactive self-starter who can work independently with good judgement and minimal directionc
27. The starting salary for this role is £10.42. Any increase on this salary, will be based on individual candidate experience, which will be assessed during the interview