Job summary As part of a collaborative venture between The Christie NHS Foundation Trust and Mid Cheshire NHS Foundation Trust to develop clinic haematology services, The Christie is pleased to be able to offer two fixed term positions for the role of Administration Assistant to work within the service at Leighton Hospital. Based at the Leighton Hospital site, your role will be responsible for providing a comprehensive administrative service to the secretarial team. You will work alongside a team of administrative staff, Haematology Consultants, Advanced Nurse Practitioners and Clinical Nurse Specialists. Main duties of the job We are looking for two Administration Assistants to join the team who are educated to GCSE level or equivalent You will have experience of working in an office environment and previous administration experience within the NHS would be advantageous but not essential. You will be proficient in the use of Microsoft Office applications. You will be able to demonstrate excellent communication and interpersonal skills, be able to prioritise your workload and have strong attention to detail and accuracy. A full outline of the role is provided within the job description and person specification. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Date posted 20 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 413-91702-CNS-MS Job locations Leighton Hospital Crewe CW1 4QJ Job description Job responsibilities Provide a comprehensive clerical service to the clinical secretarial team, undertaking duties such as printing correspondence, photocopying, distribution of correspondence and reports according to the requirements of the service Exchange information with patients and staff, both verbally and in written format Communicate Be able to use the required electronic systems for correspondence, clinic management and the retrieval of results as and when required Confidently manage incoming email enquiries, sorting these to relevant individuals and providing responses where necessary Answer incoming telephone calls with appropriate management of the query. Maintaining a log of incoming voicemails and directing as appropriate Maintain confidentiality of information Assist with the monitoring of standards e.g. benchmarking, audit and assist with the implementation of action plans to improve quality of services Ensure compliance with Trust policies, procedures and guidelines, taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of care Job description Job responsibilities Provide a comprehensive clerical service to the clinical secretarial team, undertaking duties such as printing correspondence, photocopying, distribution of correspondence and reports according to the requirements of the service Exchange information with patients and staff, both verbally and in written format Communicate Be able to use the required electronic systems for correspondence, clinic management and the retrieval of results as and when required Confidently manage incoming email enquiries, sorting these to relevant individuals and providing responses where necessary Answer incoming telephone calls with appropriate management of the query. Maintaining a log of incoming voicemails and directing as appropriate Maintain confidentiality of information Assist with the monitoring of standards e.g. benchmarking, audit and assist with the implementation of action plans to improve quality of services Ensure compliance with Trust policies, procedures and guidelines, taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of care Person Specification Qualifications Essential GCSEs ECDL or equivalent Desirable Evidence of further development e.g. A Levels Experience Essential Previous office or administration experience Desirable Working within administration in the NHS Skills Essential Good communication skills Proficiency using Microsoft Office Ability to prioritise and manage own workload Effective customer service skills Ability to work as part of a team or individually Good interpersonal skills Desirable Use of NHS administration systems Knowledge Essential Awareness of Data Protection regulations Desirable Knowledge of medical terminology Values Essential Ability to demonstrate the organisational values and behaviours Person Specification Qualifications Essential GCSEs ECDL or equivalent Desirable Evidence of further development e.g. A Levels Experience Essential Previous office or administration experience Desirable Working within administration in the NHS Skills Essential Good communication skills Proficiency using Microsoft Office Ability to prioritise and manage own workload Effective customer service skills Ability to work as part of a team or individually Good interpersonal skills Desirable Use of NHS administration systems Knowledge Essential Awareness of Data Protection regulations Desirable Knowledge of medical terminology Values Essential Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Christie NHS FT Address Leighton Hospital Crewe CW1 4QJ Employer's website https://www.christie.nhs.uk/ (Opens in a new tab)