Role: Operations SupervisorLocation: SL3
Salary £30,000 to £35,000
Parking
Benefits/ package
Full time & permanent
Monday to Friday 0800 to 1800
The Operations Supervisor accomplishes department objectives and day to day tasks by supervising staff, organizing and monitoring work process.
Main Duties:
1. To ensure that the team have planned and managed all vehicles operating from effectively and profitably.
2. Day to day supervision of the drivers and the office team.
3. Be prepared to step in and cover resourcing issues/ gaps as and when required.
4. Ensure that the jobs allocated to drivers are done so meeting the requirements of the Working Time Directive/driver hours regulation.
5. Monitor Sub Contractors and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
6. Be one of the main points of contacts for staff during the shift.
7. Ensure that all jobs are priced and closed off & invoiced when completed.
8. Liaise with Drivers and Customers in relation to delays and possible issues.
9. Updating any relevant spreadsheets to reflect the service standards for our customers.
10. Answer telephone calls and deal with requests being made from internal and external cus...