Senior Property Manager Norwich
Contract Personnel are looking for a Property Manager to join a market-leading independent estate agency. This role is ideal for a professional who understands the demands of the student and holiday lettings markets and is committed to providing outstanding service to landlords and tenants alike.
How does the day-to-day look?
* Portfolio Management: Manage a portfolio of student properties and holiday lets, ensuring all aspects of the lettings process are efficiently handled.
* Tenant Liaison: Act as the primary point of contact for tenants, resolving queries and issues promptly while maintaining positive relationships.
* Landlord Support: Provide exceptional service to landlords, advising on tenancy matters, property maintenance, and compliance.
* Property Inspections: Conduct regular property inspections, ensuring properties are maintained to a high standard and addressing any concerns.
* Compliance: Ensure all properties meet current legislation, including health and safety, HMO licensing, and deposit protection requirements.
* Repairs & Maintenance: Coordinate and oversee property repairs, liaising with contractors to ensure timely completion of work.
* Rent Management: Monitor rent payments and address arrears effectively.
* Lettings Administration: Oversee tenancy agreements, renewals, and check-out processes.
You will have:
* Student Lettings Expertise: Proven experience managing student lets, with a strong understanding of the unique challenges and opportunities in this market.
* Holiday Lettings experience
* Organisational Skills: Ability to manage a busy and varied workload with excellent attention to detail.
* Communication Skills: Strong written and verbal communication skills, with the ability to build rapport with tenants, landlords, and contractors.
* Knowledge of Legislation: Up-to-date knowledge of property lettings legislation, particularly relating to HMO properties and student accommodation.
* Customer Service: A customer-focused mindset with a commitment to delivering a high-quality service.
* Driving Licence: A full UK driving licence and access to a vehicle.
Schedule: Monday to Friday (additional weekend work on rotation)
Salary: GBP25,000 - OTE GBP35,000 - GBP40,000
What’s on offer?
* Competitive salary based on experience
* Supportive and collaborative working environment.
* Opportunities for professional development and career progression.
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