Junior Operations Executive - Sports Holiday Group
Responsibilities will include:
* Carrying out operational admin and playing a key role in organising the logistical operations of UK activities and UK based holidays
* Processing and managing accommodation reservations
* Booking suppliers, building and maintaining key business relationships
* Making payments and managing supplier invoices
* Monitoring trip costs and keeping accurate records, contributing to holiday pricing
* Implementing the Operations Tools in organising and finalising UK holidays
* Assisting in the effective management of resources for UK holidays
* Maintaining holiday operational information for designated UK holidays
* Liaising with the Customer Experience team to respond to customer bookings, requests and enquiries
* Ensuring efficient and safe operation of UK based holidays
* Continuous improvement of and adherence to clear operating SOPs for UK operations
* Contribute to Skedaddle best practices and projects as necessary
* Supporting UK logistics for other tour operators as necessary
* Assisting the UK General Manager & Operations team in their activities
You will have:
* Great attention to detail working with a high volume of tasks
* An organised, consistent approach - adept at prioritising and multi-tasking across many trips and activities
* A background in operations and/or administration that aims to provide an excellent customer experience
* The ability to work well within an entrepreneurial team and also complete solo tasks and goals
* A focus on consistently delivering the exceptional customer service standards synonymous with the overall Skedaddle brand/business
* A highly self-motivated and achievement orientated approach
* Positive, constructive and approachable stance and ability to carry out tasks with fairness and integrity
* A keen interest in travel, adventure and/or cycling
Seniority level
Entry level
Employment type
Full-time
Industries
Business Consulting and Services
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