3rd Line Engineer Reading - Office based £45,000 Benefits Financial Services A leading financial services provider based in Reading is looking for a 3rd Line Engineer to grow its growing team to assist in managing and maintaining IT systems, applications, hardware, backups and much more This position provides a brilliant opportunity to work across technical support (1st - 3rd line), project planning & delivery, system upgrades, server infrastructure, and cloud services. Role Responsibilities Provide users with technical support for hardware and software issues. Collaborate with suppliers and external developers to identify and resolve issues. Manage user identities and ensure appropriate access controls. Facilitate training on both new and existing systems to enhance user proficiency. Monitor security and usability concerns, taking appropriate action as needed. Maintain both on-premises and cloud-based server environments. Oversee the creation and verification of system backups to ensure data integrity. Partner with staff on various projects, including the implementation of new software solutions. Offer advice and problem-solving support regarding the use of technology across the organization. Required Skills Active Directory / Azure AD administration. Management and administration of Hyper-V or VMware virtual environments. Management and administration of Windows Servers Experienced in Microsoft Azure services, Azure Virtual Desktop or virtual machines Experienced in deployment using Intune and Autopilot or similar MDM tools like JAMF or ManageEngine Experience working with backup tools like Veeam, BackupExec, Acronis or something similar Experienced in administering Microsoft Exchange (hybrid environment) Experience administering SharePoint, Teams and OneDrive Fundamental knowledge and experience supporting & resolving networking issues Strong technical aptitude with a passion for technology. Excellent communication skills, especially in conveying technical information clearly. Package: £45,000 Starting Salary - 25 Day's Annual Leave - 8 Bank Holidays - Company Pension Scheme / IT Training The IT Director is looking to interview candidates as soon as possible so if you feel you could be a great fit for the position, make sure you apply now