Are you an excellent negotiator?
Do you have a proven background in Credit Control, with experience of self-billing and high-volume transactions?
Looking for a role where you can work within a fast-paced environment, with a focus on dispute management from identification through to resolution?
If so, we have an opportunity for a Credit Controller to join our Finance team and to provide an effective & accurate credit control function for the department and to act as an interface between the company and the customer.
The Impact you will have in this role is:
* Outstanding sales balances are managed through leveraging internal & external relationships. Timely payments are ensured &, if necessary, re-payment plans negotiated.
* Orders are authorised as appropriate &, if necessary, credit facilities are negotiated/suspended to facilitate order release.
* Customer accounts are reconciled, and payments are accurately allocated to the appropriate account & invoice.
* New customer application forms are reviewed, rating them for credit worthiness & establishing credit limit & terms.
* Credit limits are set in line with customers' turnover & forward orders. Credit limits are reviewed within the guidelines of our credit reference agencies and credit insurer.
* Collection procedures are followed for overdue accounts, focused on the use of telephone collection techniques through to debt collection/legal action.
* A meaningful Personal Development Plan is maintained.
* Understanding of best practice and knowledge of business performance is constantly refreshed.
As our future Credit Controller, you will have:
* Experience of credit control.
* Experience of self-billing and high-volume transactions.
* Ability to prioritise & manage your own ledger.
* A disciplined approach to collection with the ability to organise your own day.
* Experience making a high volume of calls and coping with busy periods of trade.
* Focused on dispute management from identification through to resolution with a "first right time approach".
* The ability to work in a fast-paced environment, with focus on a quick, regular and accurate order release.
* Numerate with the ability to understand, interpret and communicate complex accounts and financial reports.
* Excellent negotiation skills.
* An understanding of sales turnover and general commercial understanding.
* Basic financial analysis skills preferred.
* Excel experience essential, with advanced knowledge and reporting capability preferable.
We can offer you:
* Profit Share Bonus: Enjoy a discretionary bonus based on the company's success.
* Future-Proof Pension: Secure your retirement with our comprehensive pension plan.
* Annual Leave: 25 days starting annual leave entitlement.
* Loyalty Rewards: Earn an extra day off for every 3 years of service, up to 2 additional days.
* Buy More Leave: Buy up to an additional 3 days of annual leave every year.
* Exclusive Discounts: Get special discounts across all our brands.
* Perks at Your Fingertips: Access a variety of benefits through our company website.
* Family Support: Benefit from enhanced Maternity, Paternity & Adoption leave after 2 years of service.
* Celebrate You: Take advantage of birthday hours to celebrate your special day.
* Wellness Walks: Join company walks to stay active and connect with colleagues.
* Inspiring Workspace: Work in a state-of-the-art Head Office environment.
* Volunteer Day: Enjoy a paid day off to give back to your community.
* Hassle-Free Parking: Free, secure on-site parking for all employees.
* Delicious Dining: Enjoy meals at our subsidized canteen, featuring Starbucks coffee.
* Cycle to Work: Save on travel with our cycle-to-work scheme.
* Fitness Perks: Access discounted gym memberships at various locations.
* Convenient Facilities: Freshen up with our on-site shower facilities, complete with hairdryers and straighteners.
Our Regatta Family:
The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers and Dare2b - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.
It's a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences our customers really appreciate.
The thing we all have in common is that we share the same core values of Great Relationships and Entrepreneurial Spirit.
Our investment in the environment:
Sustainability is at the heart of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!
Diversity, Equity, and Inclusion: At Regatta Group, we are committed to creating a diverse, inclusive, and welcoming workplace. We are an equal opportunities employer and encourage applications from all backgrounds. Should you require any reasonable adjustments during the recruitment process, we are happy to support you.
Take the leap-join us in making a difference, both for our team and the world around us!
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