MAIN PURPOSE OF THE JOB: Provide office support and gain practical experience in business operations while also working towards a relevant qualification.
Key Tasks
1. Undertake administrative tasks, such as filing, scanning, shredding, processing mail, maintaining filing systems, archives and updating information. Update and review databases. Data entry. Ordering office supplies.
2. Answering and responding to telephone calls, emails, WhatsApp and all other forms of enquiry.
3. Liaising with customers, engineers, suppliers and manufacturers and other stakeholders.
4. Preparing correspondence, proposals, risk assessments, reports and marketing material. Statistical analysis.
5. Use of Microsoft applications such as CRM package, Social Media packages, Marketing Software, Xero, Dext, Google, Outlook, Word and Excel.
6. Booking in jobs, managing diaries, writing quotes, ordering materials, processing stock.
7. Processing invoices, sales receipts, payments, and other administration required in the preparation of books and accounts.
8. Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary.
9. Issuing service reminders to customers and identifying business development opportunities.
10. Assisting with workwear, vehicle, tool, equipment maintenance & management.
11. Assisting with sales and marketing including newsletters, social media and website maintenance.
12. Contribute to the organisation of events.
This job description sets out the duties of the post at the time when it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.