Job Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the overall patient experience.
Duties
* Greet patients warmly upon arrival and assist them with check-in procedures.
* Schedule, confirm, and manage patient appointments effectively.
* Handle incoming calls and respond to patient inquiries with professionalism.
* Maintain accurate patient records and update information as necessary.
* Process patient payments and manage billing inquiries.
* Collaborate with dental staff to ensure seamless communication regarding patient care.
* Keep the reception area tidy and organised, creating a welcoming environment for patients.
* Assist with other administrative tasks as required to support the dental team.
Requirements
* Previous experience in an office or administrative role is preferred, ideally within a healthcare setting.
* Excellent communication skills, both verbal and written, with a strong focus on customer service.
* Proficient in using office software and managing electronic health records.
* Strong organisational skills with attention to detail to maintain accurate records.
* Ability to multitask effectively in a fast-paced environment while remaining calm under pressure.
* A friendly demeanour and a genuine interest in helping others are essential for this role.
Job Type: Part-time
Pay: £12.00-£13.00 per hour
Expected hours: 20 per week
Additional pay:
* Bonus scheme
Benefits:
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: Dental Receptionist
Expected start date: 01/01/2025
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