IT Technician Our client is a respected law firm in Belfast, known for its collaborative and professional culture. We are seeking an IT Technician to ensure the smooth operation of our clients IT systems, support ongoing technology advancements, and assist with our transition to Microsoft 365. Why Join? Work in a supportive and professional environment. Gain hands-on experience with leading legal technology. Opportunities for career development and progression. The Role: As the first point of contact for IT support, you will troubleshoot technical issues, oversee system upgrades, and liaise with third-party service providers. A key focus will be assisting with our Microsoft 365 and cloud migration. Key Responsibilities: Provide first-line IT support and resolve technical issues. Assist with the Microsoft 365 and data centre migration. Manage user accounts, security settings, and software updates. Oversee system performance, backups, and routine maintenance. Train and support staff on IT best practices. Ensure compliance with GDPR and data protection policies. Maintain IT documentation and coordinate with external providers. Skills & Experience: Essential: Experience in first-line IT support, ideally in professional services. Strong knowledge of Windows OS, Microsoft 365, and cybersecurity. Understanding of networking principles (TCP/IP, DNS, DHCP). Experience with Microsoft 365 and Active Directory administration. Excellent problem-solving, organisational, and communication skills. Desirable: Experience with Microsoft 365 migration projects. Familiarity with legal case management systems (e.g., P4W/OneAdvanced). Knowledge of GDPR and ITIL certification. Personal Attributes: Attention to detail and a proactive approach. Ability to work independently and as part of a team. Eagerness to learn and adapt to new technologies. What We Offer: Competitive salary and benefits. Supportive workplace culture. Professional development opportunities. Skills: Office365 migration Previous experience in a 1st line support role Basic understanding of networking principles