Nissen Richards Studio is hiring a practice manager/studio manager to join its team in London.
We are seeking an experienced, highly organised, and enthusiastic practice manager to oversee the smooth running of our design studio. The ideal candidate will bring energy, initiative, and a positive, professional attitude to a varied and rewarding role.
Key responsibilities:
* Office management and admin
* Oversee the general running of the office to ensure an efficient, smooth environment
* Act as first point of contact for visitors and phone calls
* Maintain cleanliness and tidiness of office, enforce clean desk policy and supervise the office cleaner
* Manage office supplies, equipment and maintenance needs
Director support:
* Provide key administrative support to the two directors
* Assist with travel bookings and diary management
* Collaborate closely with the bid manager and business manager
HR and people management:
* Handle staff appointments, onboarding, inductions, appraisals, holiday and time tracking, and expenses
* Coordinate staff socials, events and outings
* Keep personnel records accurate and up-to-date
* Support development and application of HR policies and procedures
Finance and bookkeeping:
* Process supplier payments, staff expenses, and raise sales invoices
* Liaise with clients regarding purchase orders and payments
* Handle banking tasks and general bookkeeping (Xero)
Health and safety/QMS:
* Act as health and safety officer for the office
* Maintain and update the Quality Management System (QMS) as Quality Management Representative
Project and job coordination:
* Set up project folders and server files; support project resource planning
* Assist with appointment documents and tender submissions
* Manage bid portals and be the point of contact for new tender opportunities
Marketing and PR:
* Liaise with PR consultants and organise photography and press releases
* Support award submissions and maintain project information
IT and systems:
* Assist with IT maintenance, software upgrades, and manage email inboxes
* Oversee practice procedures and systems for continual improvement
Membership and renewals:
* Manage renewals for company and staff professional memberships.
Research and miscellaneous:
* Assist directors with project research and ad hoc tasks
Candidate requirements
Essential:
* Minimum two years’ experience as a practice manager, studio manager, or PA, ideally within an architectural or design firm
* Strong administrative and office management experience
* Excellent communication and interpersonal skills
* Advanced organisational and time management capabilities
* Proficiency in MS Office Suite
Desirable:
* Experience using Adobe Creative Suite, Xero, and project resourcing tools
* Familiarity with bid portals and tender processes
* HR experience including recruitment and staff support
* A proactive, can-do attitude with the ability to think on your feet
* Detail-oriented, with a strong problem-solving approach
* Self-motivated and comfortable working independently
How to apply:
Please submit your CV, cover letter and salary expectation via the apply for job button below. We are an Equal Opportunities Employer. We may consider part-time work.
www.nissenrichardsstudio.com
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